Knowledge Management Specialist (TS Clearance)
- Assist with aligning processes and technology to enable information sharing amongst analysts and organizations to enhance analytics production and efficiency.
- Utilize centralized and peripheral database/content management/records management systems and shaping workflow/processes, compile reports on performance/usage metrics and future requirements for existing knowledge management capabilities, including but not limited to, search, discovery, storage, and retrieval of data and formal productions and taskings.
- Assist in aligning processes and technology to enable information sharing by analysts and organizations for supporting operations. Uses centralized and peripheral databases, content management, records management systems and shapes workflow and processes.
- Develop approaches to problems for which data is incomplete, controversial, or for which no precedent exists. Support efforts in developing solutions to extract data from various sources, normalize data (deal with imperfections to include missing values and inconsistent formatting), analyze data (develop means to recognize correlations) and visualize data (effective ways for communicating information).
- Develop or recommend automated approaches that save analysts time and effort and assist in the discovery of capabilities and datasets of benefit to the client.
- Participate in and develop informal training for on-the-job/peer-to-peer, round table discussions or brown bags sessions specifically addressing new capabilities identified and knowledge management best practices.
- Develop and maintain SharePoint sites, pages, lists, and libraries and troubleshoot technical issues with SharePoint users while maintaining proper access controls.
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
- Bachelor's degree
- 4+ years of experience in knowledge management or program management in a government setting
- Active Top Secret security clearance required
- Ability to perform job responsibilities within a work model that requires professionals to co-locate in person 5 days per week.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred:
- Prior experience supporting federal law enforcement programs.
- Experience developing and maintaining SharePoint environments
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