Optical Technician/Receptionist

WANTED: A fantastic human being, with amazing people skills, high emotional intelligence, and the ability to thrive in a fast-paced environment.

We need someone who will actively provide exceptional customer service and become an integral part of our progressive, fast-moving team. Our team members are passionate about growth, innovation, and collaboration. We constantly strive to improve ourselves so we can better support our patients. If you have a growth mindset, enjoy working under pressure, and can adapt quickly to changing priorities, you'll be an excellent fit for our office!

We are seeking a part-time or full-time team member. Hours are flexible between Monday and Saturday. Some Saturday availability is required.

Duties will mostly include:

• Pretesting patients by collecting medical histories, chief complaints, and family histories

• Performing basic diagnostic tests, such as checking eye pressure, taking retinal images, and checking vision

• Teaching patients how to properly insert and remove contact lenses

• Disinfecting exam and work-up rooms

• Supporting doctors with any additional tasks during examinations

The new team member will also be cross-trained to help with various receptionist duties, such as:

• Checking patients in and out

• Collecting co-pays and other payments

• Answering phones, scheduling, and confirming appointments

• Pulling insurance authorizations and checking eligibility

Characteristics required for the job:

• An upbeat, optimistic, and cheerful personality

• Strong attention to detail

• Flexibility & willingness to jump in where needed

• Excellent time management skills to keep pace with a busy schedule

• Self-directed approach with motivation and initiative

• Ability to remain calm, consistent, and professional under pressure

• Quick learner who can adapt in a fast-changing workday

Education:
An associate's degree, or equivalent work experience in similar positions, including formal training in clerical tasks and handling a variety of organizational duties.

Additional qualifications:

• A pleasant telephone manner

• Dependable and punctual

• Strong organizational skills

• Proficiency with computers and ability to learn new software quickly

• Ability to work well with other staff members in a team environment

Pay: Based on experience

Additional qualifications:

• A pleasant telephone manner
• Dependable
• The ability to stay organized
• Experience using computers and learning software
• The ability to work well with other staff members