Store Manager

Comfort starts with our 10000 team members across the globe who are transforming the power of comfort every day. Our employees have the power to change lives in our homes work and communities. We foster an inclusive environment while honoring a legacy built on family where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset and innovation propels us into the future youre ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Summary:

A dynamic leader who will reflect the companys ethos around people processes operations and brand advocacy. This leader is responsible for personal sales store sales goals leading a team managing operations delivering an exceptional customer experience and implementing strategies to achieve revenue goals. This position plays a crucial role in ensuring the stores success and contributing to overall company growth and is held to the highest standards of ethics integrity and professionalism.

Total Compensation Range: $60000 - $95000 per year (inclusive of base commission and bonus)

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):

People:

• Provide guidance training and support to sales teams to improve sales techniques strategies and overall performance.
• Responsible for leading and supervising the entire employee life cycle including recruitment selection training and development and succession planning by cultivating and maintaining a top-performing team.
• Enhance employee engagement and nurture a positive workplace culture and build effective teams.
• Communicates effectively.

Process:

• Achieve or surpass store and annual operating benchmarks.
• Evaluate team performance objectives and behaviors to determine effectiveness.
• Model the highest standards for surpassing customer expectations. Learn model and teach established sales and design processes.
• Sustain store profitability by maintaining profit and loss statements financial metrics and margins.

Brand Advocacy:

• Model and teach product knowledge.
• Champion the companys brand strategy and first-in-class customer experience.
• Align merchandizing pricing and product flow to company standards.
• Uphold brand visual standards in the store by ensuring cleanliness in employee and customer areas.

Operations:

• Leverages store visit forms.
• Hosts regular weekly monthly and quarterly meetings with staff.
• Ensure proper execution of all existing and new systems and administrative procedures.
• Collaborate with support teams to ensure flawless execution of operational excellence.
• Adhere to legal and efficient accounting procedures.
• Plan and execute sales promotion and events along with projects as needed for the improvement of the market and company.

SCOPE & IMPACT:

This position holds significant influence over the stores financial health team morale and development operational efficiency and the overall customer experience and reputation in the community. Store revenue up to 5 million per year and leadership of up to 15 direct reports.

MINIMUM REQUIREMENTS:

• Education: bachelors degree; or equivalent experience.
• Experience: 3-5 years in business unit with a sales retail emphasis.
• Skills: Proficient in Microsoft Office 365 financial understanding adept interpersonal communication analytical abilities goal orientation team management and customer service.
• Other: Ability to work the schedule and hours dictated by business needs to include evenings weekends and holidays

PREFERRED REQUIREMENTS:

• Experience managing in a retail environment with a strong focus on sales.
• Thorough understanding of profit and loss
• Strong business acumen
• Advanced interpersonal skills communication skills & experience in building effective relationships.

SUPERVISORY RESPONSIBILITIES: up to 15 direct reports

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• Ability to lift and/or carry up to 50 pounds.
• Ability to stand for long periods of time.
• Nearly continuous use of repetitive hand motions hearing and listening.
• Often required to sit walk bend and stoop
• Subject to inside environmental conditions
• Ability to pass background and drug screen.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the incumbent for this job. Duties responsibilities and activities may change at any time with or without notice.

At La-Z-Boy we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision were sharing key information about our pay practices.

What You Can Expect:

• Total Compensation Range: $60000 - $95000 per year (inclusive of base commission and bonus)
• Base Pay: $60000 per year
• Commission & Bonus: Earn more with UNCAPPED commission on written sales 3% on La-Z-Boy Design Sales and 2% on other sales other than La-Z-Boy Design Sales. Monthly bonus opportunity of $0 - $1500 based on defined group sales goals

The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors including geographic location personal performance and relevant qualifications experience skills and education. By providing our salary ranges and total compensation details we aim to foster understanding and confidence in our pay practices.

Weekly Hours:

40

Benefits for Employees in the US:

Benefit offerings to employee and their families include: Medical Vision Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year two weeks prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

More information can be found via: 2025 La-Z-Boy Benefits Overview

At La-Z-Boy Incorporated were an equal opportunity employer. We understand that our employees diverse backgrounds experiences perspectives and viewpoints add value to our ability to create and deliver the best possible service quality products and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

We are committed to fostering an environment in which all employees feel valued included and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability you may request a reasonable accommodations by emailing our recruiting team at or by calling .

Required Experience:

Manager