Associate Process Manager - Compensation Execution (Business Cards & Payments)

Overview

Associate Process Manager - Compensation Execution (Business Cards & Payments)

The Business Cards & Payments (BC&P) Team is looking for an Associate, Process Manager. This person will conduct compensation administration and maintain documentation for the BC&P Compensation Execution team including Google and Microsoft.

This role will support a team of field sales and leadership focused on providing insight into compensation questions and processes. The primary responsibilities will be management of the shared mailbox and processes that maintain the integrity of compensation information to ensure accurate payouts are conducted. Additionally maintaining and documenting key project artifacts, and maintaining reference materials. The right candidate will have strong attention to detail, be comfortable with spreadsheets and able to learn new platforms quickly.

General Responsibilities:

• Support the compensation administration and strategy team by reviewing project documents for consistency, technical accuracy, and completeness of details

• Conduct investigations into compensation inquires using various resources such as tableau reporting, snowflake scripts, process and policy documentation

• Manage the team’s filing system (Google Drive) archiving all project documents and approvals to meet audit requirements

• Recommend and implement process improvements

• Serve as the process subject matter expert for the team maintaining a playbook outlining team practices

• Identify areas that could benefit from process improvements

• Maintain reference materials including a process documentation & historical compensation documentation

• Communicate with both field and strategy partners effectively and clearly

• Comfortable working with large data sets in Excel and Google Sheets, and the desire to learn additional tools such as Tableau, SQL and additional google suite products

• Complete administrative tasks to support the team as needed

• Participate in training to support other strategy and marketing channels

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 1 year of experience planning and implementing SEM strategies utilizing Google and Microsoft Ad platforms

• At least 2 years of experience with Microsoft Excel or Google Sheets

• At least 1 year of experience in project or process management

Preferred Qualifications:

• Bachelor’s Degree or Military Experience

• At least 1 year of experience using Process tools (Tableau, Snowflake, and Databricks)

• At least 2 years of experience in project management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $66,700 - $76,100 for Process Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).