Administrative Assistant
- Cashier and Payment Operations: Responsible for handling and managing various forms of payments from customers, including cash, credit cards, money orders, MoneyGram, and checks. Operate the credit card machine and integrated system software to accurately process payments.
- Clerical and Administrative Support: Provide essential clerical support across departments. This includes performing data entry of customer information into multiple computer applications, updating statistical spreadsheets, and scanning documents/files into the cloud data filing system.
- Reporting & Compliance: Assist with Insurance audits and complete weekly reports as needed for the Insurance and Title Department, Collections Department, and Legal Department.
- Customer Communication & Collections: Answer and direct calls professionally using a multi-line telephone system. Perform current and past due customer calling as needed. Conduct skip tracing on delinquent and charged-off accounts.
- General Support: Assist the supervisor and office staff with various tasks as needed.
- Cashier, customer service, debt collections, bank teller experience, or dealership experience preferred.
- Must be proficient in data entry with the ability to work efficiently between multiple windows and PC applications.
- Exceptional organizational skills and meticulous attention to detail.
- Ability to manage multiple tasks simultaneously and prioritize work effectively in a fast-paced environment.
- Strong verbal and written communication skills.
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