Coordinator, Tie Operations

Job Description

Job Description

Description:

About Genesis Rail Company

Genesis Rail Company is a leading provider of railroad services across North America, delivering safe, reliable, and innovative solutions in derailment response, mechanical services, track construction, vegetation management, and field operations. With over 25 years of industry expertise, Genesis Rail serves Class I, short line, and regional railroads with a workforce built on safety, skill, and dedication.

Position Overview

The Coordinator — Tie Operations serves as a key operational link between field planning, crew scheduling, customer reporting, and billing. This role is responsible for surveying job sites, developing detailed work plans, auditing performance in the field, coordinating internal crews and subcontractors, and managing the movement of railcar materials. The ideal candidate brings strong organizational skills, a working knowledge of railroad operations, and the ability to manage multiple priorities across geographically dispersed locations.

Key Responsibilities

• Site Survey & Planning — Travel to railroad locations to survey and plan upcoming operations work; map out detailed job plans for each location and submit to supervision for approval before providing to operations teams.

? Document site conditions, scope, quantities, and logistical requirements at each job location.

? Provide approved, detailed work plans to operations teams ahead of scheduled work windows.

• Field Auditing — Return to completed job sites to audit work quality, plan adherence, and operational performance against established standards.

• Production Reporting — Organize daily field production data into structured reports and distribute to internal stakeholders and external customers on a daily basis.

• Crew & Subcontractor Scheduling — Assist with scheduling of internal crews and subcontractors across active job locations to maintain production continuity and meet customer commitments.

• Billing & Invoicing — Prepare accurate billing worksheets on a weekly and monthly basis for all completed work, ensuring timely and complete documentation for invoicing.

• Railcar Coordination — Order, track, and manage the movement of railcars for material loading and shipping in support of tie operations logistics.

• Customer Relations — Serve as a point of contact for mitigating customer requests and complaints as they arise, maintaining professional and responsive communication.

• Equipment & Vehicle Scheduling — Assist with scheduling preventive and corrective maintenance for company equipment and vehicles to ensure operational readiness.

• Additional Duties — Perform other duties as assigned in support of the Tie Operations division and broader Field Operations team.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required

• High school diploma or GED

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ability to create reports, spreadsheets, and correspondence.

• Strong organizational and time management skills with the ability to manage multiple active job locations simultaneously.

• Effective written and verbal communication skills; able to interface with both field crews and customer representatives.

• Valid driver’s license with an acceptable driving record; ability to operate a company vehicle.

• Willingness and ability to travel approximately 50% of the time, including overnight and multi-day trips to various railroad locations.

Preferred

• Prior experience in railroad, construction, or field operations environments.

• Experience with production tracking, billing, or logistics coordination.

• Familiarity with railcar ordering, tracking systems, or supply chain processes.

• Experience scheduling crews or subcontractors in a field services environment.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to walk, stand, and traverse active railroad right-of-way and uneven terrain during site surveys and field audits.

• Ability to operate a company vehicle for extended periods during travel to job sites across multiple states.

• Ability to sit for extended periods while completing administrative, reporting, and billing tasks.

• Occasional lifting or carrying of materials, tools, or survey equipment up to 30 lbs.

Work Environment

The work environmental characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a combination of outdoor field environments (railroad right-of-way, construction sites) and in-vehicle or office settings during administrative activities.

• Outdoor work involves exposure to varying weather conditions, uneven terrain, active railroad operations, and seasonal temperature extremes.

• Frequent travel required; work schedule varies based on project demands and customer timelines.

Why Genesis Rail

• Industry Leader — Join a company with over 25 years of railroad services expertise and a reputation for safety, innovation, and reliability.

• Meaningful Work — Play a key role in keeping railroad infrastructure moving — your planning and coordination directly supports safe, on-time operations.

• Growth & Development — Genesis Rail invests in its people with ongoing training, leadership development, and pathways for advancement.

• Team Culture — Work alongside experienced professionals who take pride in their craft and support one another across every project.

Genesis Rail Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, gender identity, or sexual orientation.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required

• High school diploma or GED

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ability to create reports, spreadsheets, and correspondence.

• Strong organizational and time management skills with the ability to manage multiple active job locations simultaneously.

• Effective written and verbal communication skills; able to interface with both field crews and customer representatives.

• Valid driver’s license with an acceptable driving record; ability to operate a company vehicle.

• Willingness and ability to travel approximately 50% of the time, including overnight and multi-day trips to various railroad locations.

Preferred

• Prior experience in railroad, construction, or field operations environments.

• Experience with production tracking, billing, or logistics coordination.

• Familiarity with railcar ordering, tracking systems, or supply chain processes.

• Experience scheduling crews or subcontractors in a field services environment.

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to walk, stand, and traverse active railroad right-of-way and uneven terrain during site surveys and field audits.

• Ability to operate a company vehicle for extended periods during travel to job sites across multiple states.

• Ability to sit for extended periods while completing administrative, reporting, and billing tasks.

• Occasional lifting or carrying of materials, tools, or survey equipment up to 30 lbs.