Laundry Supervisor

Job Description

Job Description

Laundry Supervisor – Luxury Resort
Salamander Middleburg | Middleburg, VA

Salamander Middleburg, a Forbes Five-Star and AAA Five Diamond luxury resort nestled in Virginia’s premier equestrian region, is seeking an experienced Laundry Supervisor to join our award‑winning Housekeeping Team.

This leadership position is ideal for a hospitality professional with hands‑on experience in hotel laundry operations, team supervision, and luxury service standards.

Position Summary

The Laundry Supervisor oversees the daily operations of the laundry department, ensuring exceptional quality, efficiency, and cleanliness while upholding Forbes Five‑Star service standards . This role is responsible for training, coaching, and supporting Laundry Service Professionals and collaborating closely with Housekeeping Leadership.

Essential Job Functions

• Supervise and coordinate daily laundry operations in a luxury hotel environment
• Train, coach, and mentor Laundry Service Professionals to meet quality assurance and service expectations
• Monitor performance, conduct inspections, and provide ongoing feedback
• Maintain cleanliness, organization, and overall condition of the laundry facility
• Ensure proper operation, maintenance, and safety of laundry equipment
• Implement and manage daily processes, workflows, procedures, and checklists
• Serve as liaison between Laundry, Housekeeping, and other operational departments
• Support and lead daily line‑ups and departmental briefings
• Serve as Manager on Duty (MOD) for Laundry and Housekeeping when assigned
• Communicate professionally with guests and internal departments
• Maintain detailed knowledge of resort amenities, services, and promotions
• Follow all Forbes Five‑Star and Five Diamond standards

Education & Experience

• Must be 18 years of age or older
• High school diploma or GED required
• Minimum 2 years of experience in laundry operations and/or housekeeping
• Previous supervisory or leadership experience preferred
• Strong verbal and written communication skills. Must be proficient in Spanish

Skills & Requirements

• Exceptional interpersonal, leadership, and communication skills
• Strong attention to detail and organizational abilities
• Ability to multitask in a fast‑paced hospitality environment
• Team player with a professional and service‑focused mindset
• Flexible availability required, including AM/PM shifts, weekends, and holidays

Pay & Benefits

• Starting pay: $25 per hour
• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with company match
• Generous Paid Time Off
• 8 Paid Company Holidays
• Complimentary meals
• Employee room discounts at all Salamander Resorts
• Discounts on dining, spa, retail, and resort amenities
• Friends & family room rate discounts

Join Our Five‑Star Team

Become part of a diverse, welcoming, and passionate team dedicated to delivering world‑class hospitality and maintaining Forbes Five‑Star status . Salamander Middleburg is consistently recognized as one of the most elite resort destinations in the world.

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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