Floor Manager

Job Description

Job Description

Description:

Nami Nori is looking for a highly personable and dedicated Floor Manager to join our team. The ideal candidate is motivated, detail oriented, has a passion for hospitable service, and is comfortable leading a team.

Originating in NYC, Nami Nori is the first restaurant to specialize in open-style sushi hand rolls. Now with five locations, Nami Nori is poised to grow its devoted fan following and share gracious hospitality with both guests and employees alike, across the globe.

POPULAR ACCLAIM:

• 98K followers on Instagram
• The New York Times “Nami Nori Gets Hand Rolls Right, and Other Details Too”
• Michelin Guide “Nami Nori Brings Creative Hand-Rolled Sushi to NYC's West Village”
• GQ "Pharrell Loved This Hand Roll Spot So Much He Became a Partner"
• And more…

ABOUT YOU:

• Authentic hospitality professional with the thoughtfulness to create joy and delight at every turn
• Has a passion for people, food, and hospitality and has the skills to build strong and long-lasting relationships with staff and guests alike
• Proactive and creative problem-solver who is responsive and thrives in a fast-paced environment
• Possesses excellent communication skills and is comfortable managing a diverse group of people and personalities
• Eager and excited to learn new skills and excel within a growing company

WHAT YOU’LL DO:

• Assist with the day-to-day operations of the restaurant, with the main focus being on service
• Maintain exceptional standards to provide the highest level of service and hospitality
• Develop strong and lasting relationships with staff and guests
• Maintain a clean, safe, and secure environment and adhere to all department of health standards and local regulations
• Serve as an educator, as well as an inspirational, committed and responsible leader to the restaurant’s FOH team, managing them in their daily responsibilities and providing clear direction
• Lead by example; actively work the floor with a hands-on approach, inspiring staff to deliver a memorable food and beverage experience
• Resolve guest complaints and any interpersonal staff conflicts, communicating all issues to the GM and problem solving together when needed

• 1+ Years of Management Experience
• Strong Leadership Skills
• Excellent Communication Skills
• Problem Solving Skills
• Attention to Detail
• Ability to work in a fast paced environment