ED Patient Access Tech

Job Description

Job Description

Patient Access Representative

Key Responsibilities:

• Greet, direct, and assist patients and visitors upon arrival.
• Complete accurate patient registration across Admitting, ED Quick Book, Minor Care, Main Treatment, and Mental Health areas.
• Enter patient demographics, insurance information, and required clinical intake details into computerized systems.
• Perform bedside registration in the ED, including full registration for minor care and main treatment patients.
• Verify insurance eligibility and active coverage; collect co‑payments and enter authorization details.
• Conduct billing inquiry functions and ensure financial obligations are communicated and documented.
• Obtain necessary signatures, including treatment consents and financial responsibility forms.
• Scan and upload required documents such as IDs, insurance cards, referrals, and custody paperwork.
• Communicate and collaborate with nurses, physicians, medical assistants, and other departments to support patient flow.
• Direct patients to appropriate departments, including triage, treatment areas, and inpatient surgery check‑in.
• Conduct pre‑registration and entrance verification for incoming patients.
• Provide registration coverage across multiple departments, including areas outside the primary work location.
• Cross‑train to support patient registration in the laboratory (Admitting team).
• Maintain professionalism and accuracy in a fast‑paced environment involving trauma cases, mental health crises, infectious disease presentations, and high patient volume.
• Ensure compliance with organizational policies, documentation standards, and privacy regulations.

Open Shifts:

Admitting Department

• 8:00 AM – 4:30 PM
• 8:30 AM – 5:00 PM

Emergency Department

• 8:00 AM – 4:30 PM + Every Other Weekend
• 9:00 AM – 5:30 PM + Every Other Weekend
• 3:00 PM – 11:30 PM + Every Other Weekend
• 11:00 PM – 7:30 AM + Every Other Weekend

Skills

Patient Registration, Medical Terminology, computer skills, Patient Access, Insurance Verification, medical reception, EPIC

Top Skills Details

Patient Registration,Medical Terminology,computer skills

Additional Skills & Qualifications

Have to be able to work in high volume and high pressure environment

Currently willing to train if no registration experience Just looking for strong customer service and ability to work in a fast-paced environment

Insurance Verification is helpful

Billing/Coding understanding is helpful

Strong computer skills - they work in EPIC, Eclipses, PowerChart and FirstNet

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Norfolk, VA.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Norfolk,VA.

Application Deadline

This position is anticipated to close on Mar 27, 2026.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.