Maintenance Utility
- Be down-to-earth by being straightforward and natural
- Be considerate by being respectful, perceptive and accommodating
- Be friendly by being kind, approachable and light-hearted
- Be reliable by being professional, a team player and resourceful
- Complete basic maintenance related tasks and deep cleaning to keep guest rooms and public areas in an excellent state of cleanliness and repair.
- Assist with the completion of the preventative maintenance checklist and complete minor repairs work orders such as replacing ceiling tiles, light bulbs, patching vinyl, unclogging toilets, replacing faucet washers, etc.
- Carry tools, prepare the worksite and assist maintenance representatives as needed.
- Clean and sweep the parking lot, pool, public outdoor and sidewalk areas.
- Cut, prune and maintain lawn and plants as necessary and dispose of trimmings.
- Empty all trashcans on a daily basis, maintain recycling areas.
- Report all unsafe conditions or malfunctioning equipment to supervisor.
- Adhere to all established safety policies and procedures.
- Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenish supplies and inventory in a timely and efficient manner, and minimize waste.
- Provide guest shuttle service as requested.
- Perform other duties as necessary
- Learn and utilize our Winning Ways
- Promote Quality and Teamwork with other departments, become involved with committees and sponsored community events or activities.
GUEST EXPERIENCE:
- Respond in a courteous and prompt manner to all guests questions and/or requests to ensure strong guest satisfaction.
- Be aware of Safety and Security procedures as part of interaction with guests and for guest security.
- Acknowledge and engage in a pleasant and service oriented manner.
- Ensure a safe and secure environment for guests and team members by reporting any safety and security concerns to management.
- Maintain a focus and commitment to operating a "green" hotel.
QUALIFICATIONS AND REQUIREMENTS Basic reading and writing skills required. This job requires ability to perform the following:
- Carrying, lifting, pulling or pushing items weighing up to 100-300 pounds
- Frequently standing up and moving about the buildings and grounds.
- Driving company owned vehicles, and meeting corporate driving record requirements.
- Frequently handling objects and equipment.
- Frequently bending, stooping and kneeling.
- Working knowledge of basic non-skilled maintenance tasks such as plunging toilets, changing light bulbs and replacing faucet washers.
- Working knowledge of lawn/plant care equipment and tools.
- Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment safety/repair manuals.
- Will be required to work nights, weekends and/or holidays.
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