Network Administrator

Title: Network Administrator
Department: IT
Reports To: Project Manager
Location: Onsite, Belcamp, Maryland or Rustburg, Virginia.

About Idea Entity 

At Idea Entity, we transform customer pain points into insightful, scalable, agent-powered workflows — built with empathy, clarity, and speed. Our work bridges strategy and execution, helping organizations simplify complex processes and make smarter, faster decisions. We take pride in being a partner our clients can trust, delivering meaningful outcomes through innovation, collaboration, and accountability. Every project we take on is driven by the shared goal of creating lasting impact for our customers and their businesses.

Role Summary

The Network Administrator will be responsible for the day-to-day operations of delivering and maintaining mission-critical infrastructure, ensuring the highest levels of availability, performance, and security of company IT assets. Qualified candidates will have a background in IT, computer network administration, or cyber analysis. This role requires expertise in secure and cyber-safe principles that support our organization's critical platforms while ensuring robust cybersecurity measures are in place.

Requirements

Key Responsibilities

The following are the primary responsibilities for this position. These statements describe the general nature and level of work being performed and are not intended to be an exhaustive list of all duties and skills required:

• Manage and monitor all installed systems and infrastructure
• Install, configure, test, and maintain operating systems, application software, and system management tools
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and reduce manual intervention
• Participate in the design of information and operational support systems
• Provide Tier 1 (onsite/help desk), Tier 2 (subject matter support), and Tier 3 (vendor) support
• Liaise with vendors and other IT personnel for problem resolution
• Manage and maintain software and hardware baselines for company IT

Minimum Qualifications

• BS/MS degree in Computer Science, Engineering, or a related field
• 2–4 years of experience with IT systems
• Proven experience installing, configuring, and troubleshooting UNIX/Linux-based environments
• Solid experience in administration and performance tuning of application stacks (e.g., Tomcat, JBoss, Apache, Ruby, NGINX)
• Strong cloud experience, preferably with Microsoft Cloud platforms
• Experience with virtualization and containerization (e.g., VMware, VirtualBox)
• Experience with monitoring systems
• Experience with automation software (e.g., Puppet, cfengine, Chef)
• Occasional travel required

Preferred Qualifications

• Technical certifications such as Microsoft Certified Professional or equivalent vendor certifications

Knowledge and Skills

• Strong scripting skills (e.g., shell scripts, Perl, Ruby, Python)
• Solid networking knowledge (OSI model, TCP/IP)
• Excellent documentation skills for all system changes and procedures
• High-level understanding of various operating systems and their implications
• Ability to prioritize and execute tasks effectively in a high-pressure environment
• Strong problem-solving skills while maintaining compliance with policies and standards
• Highly motivated with a positive attitude and enthusiasm for learning new technologies quickly
• Strong written and oral communication skills
• Ability to work independently

Core Values Alignment

We are looking for someone who aligns with our core values and who:

• Acts with a Customer-First mindset — empathizing and building trust through service
• Takes initiative and Gets Stuff Done without waiting for direction
• Demonstrates a Strive for Excellence approach in quality and delivery
• Is a Growth-Through-Learning thinker, always seeking improvement
• Communicates as a Team-First Collaborator, fostering clarity and cooperation

Why Join Us

• Competitive pay
• Comprehensive health care plans
• Health Savings Account (HSA)/Flexible Spending Account (FSA)
• Retirement Plan 401(k) with employer match
• Innovative, mission-driven culture built on accountability and trust
• Collaborative teams passionate about making a real impact
• Opportunities for continuous growth and learning

Benefits

EEO Statement

At Idea Entity, our culture is centered around diversity and inclusion where our employees are valued and empowered. We are an Equal Opportunity Employer and employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.