Risk Management Claims Specialist
- Support the Risk Management department's goals of information gathering and capabilities by serving as an in-house expert on Risk Management Information System.
- Assist in the collection of materials necessary to resolve claims in various lines of coverage (i.e., executive/financial lines, property, cyber, aviation, etc.).
- Collaborate with internal and external business partners to gather information relevant to timely resolve claims and improve claims outcomes.
- Work with the subrogation/recovery teams to support efficient recovery efforts.
- Work closely with Third Party Administrator Claims Examiner, Insurers, and Brokers to professionally provide packaged claim information to external business partners promptly.
- Ensure the highest level of customer service with all partners while providing responsive support throughout.
- Maintain claims data and metrics to provide regular reporting.
- Maintain claims filing/records.
- Complete various weekly and monthly reports for internal business partners.
- Special project and/or duties as assigned.
- Bachelor's degree or equivalent work experience in a related field with 3 years of claims experience in a high-volume, fast-paced, national level is preferred.
- Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines.
- Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines.
- Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
- Experience utilizing a Risk Management Information System (i.e., Origami, Riskonnect, Ventiv, etc.) is preferred.
- Professional, articulate, and able to use good independent judgment and discretion.
- Must have proven ability to maintain correspondence, discussions, and materials in strictest confidence.
- Outstanding verbal and written communication skills required.
- Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
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