Imaging Center Hospitality Associate
Imaging Center Hospitality Associate | Lansdowne, VA | Weekdays Only Fairfax Radiology Centers — the largest radiology practice in Northern Virginia — is seeking an Imaging Center Hospitality Associate to join our team in Lansdowne, Virginia. Curious to know more about this role? Watch this video from one of our Imaging Center Hospitality Associates: Day in the Life of an Imaging Center Hospitality Associate As the first point of contact for our patients and their families, you’ll play a key role in ensuring a welcoming, seamless, and supportive experience. This position requires professionalism, empathy, attention to detail, and the ability to balance hospitality with accuracy in every interaction. You’ll also uphold our Imaging Center Hospitality Standards , ensuring confidentiality, courtesy, and teamwork in all aspects of patient service. About the Role
This is a full-time, benefitted position located in our Fairfax Radiology Center of Lansdowne.
- Schedule: Monday – Friday, 8:30 AM - 5:00 PM (No weekends, major holidays, or call!)
- Perks: Free on-site parking, and uniform allowance
Fairfax Radiology Centers offers a competitive and comprehensive benefits package, including:
- Uniform Allowance
- Generous PTO and Paid Holidays
- Medical, Dental, Vision & Life Insurance
- Employer-Paid Short- and Long-Term Disability Insurance
- Profit Sharing Plan
- Tuition Reimbursement
- Opportunities for growth and professional development in patient services and healthcare administration
- Greet all patients and guests promptly, providing a friendly and professional welcome
- Assist patients with the check-in process, including obtaining ID, orders, insurance information, and payments
- Register patients accurately in RIS, scan necessary documents, and ensure data integrity for billing and claims
- Verify orders and pre-authorizations in MedInformatics (MI); escalate discrepancies as needed
- Maintain a clean, organized reception and waiting area to ensure a comfortable, patient-focused environment
- Monitor patient arrivals and wait times, keeping patients informed of delays and escalating concerns to the Radiology Center Manager when necessary
- Answer and screen calls courteously following FRC Phone Etiquette Rules; transfer or relay information as appropriate
- Assist with same-day scheduling needs, walk-in x-rays, and other exams within the center
- Provide additional support tasks such as burning/loading DVDs and releasing records
- Uphold confidentiality, comply with OSHA, HIPAA, and other federal/state regulations
- High school diploma or GED required
- Minimum 1 year of customer service or hospitality experience (healthcare experience a plus)
- Strong interpersonal and communication skills; ability to demonstrate respect, empathy, and professionalism even in stressful situations
- Comfort interacting with patients while handling administrative tasks
- Strong organizational and multitasking skills in a busy environment
- Proficiency with computers, ability to toggle between multiple screens, and efficient keyboard use
- Enthusiasm, professionalism, and a solution-oriented approach
- Ability to move throughout the office and handle items at/above/below desk level
Fairfax Radiology Centers, LLC (FRC) is the largest radiology practice in the Washington, DC metropolitan area. With more than 110 subspecialized radiologists and 700 employees, FRC provides advanced medical imaging at 20 outpatient locations throughout Northern Virginia. We partner with hospitals and healthcare providers across the region to deliver exceptional patient care and specialized diagnostic services. Equal Opportunity Employer
FRC is committed to diversity, equity, and inclusion. We provide equal employment opportunities to all employees and applicants regardless of race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, disability, veteran status, genetic information, or any other protected characteristic. Ready to make a difference as the welcoming face of our Fairfax Imaging Center in Lansdowne, Virginia? Apply today to join FRC as an Imaging Center Hospitality Associate!
Recommended Jobs
Explore Coastal Charm as a Labor & Delivery RN!
Registered Nurse - Labor & Delivery - Travel - (LD RN) Embark on an adventurous journey as a Labor & Delivery RN in picturesque Newport News, Virginia! This vibrant coastal city is a haven for water …
Storage Engineer
The Storage Resident is a dedicated technical expert embedded within the customer’s IT environment for a 12-month engagement. This role focuses on the daily operation, optimization, and support of …
Registered Nurse RN NICU
**Description** **Introduction** Johnston-Willis Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. **Are you passionate about delivering patient-cen…
Toddler Teacher
Summary Beach Montessori is looking for strong and reliable assistant teachers for our ones, two's, and infant classrooms. Duties include but are not limited to leading activities, supervising p…
Senior Software Engineer
Welcome to the MOMENTUM. Team! MOMENTUM. is not just our company name; it is the highest value we deliver to our customers. We are a rapidly growing technology solutions company delivering innova…
Mobile Crisis Response- QMHP *Field Work*
Job Description Job Description Salary: Negotiable Position Summary The Mobile Crisis Response QMHP will provide rapid, field-based crisis intervention services in the community to individu…
Administrative Assistant (Processing) (Accounting Division)
General Job Description The Administrative Assistant (Processing) provides process related service and support to their division in various capacities, including but not limited to importing and e…
Occupational Therapy Assistant / COTA - PRN
Occupational Therapy Assistant / COTA - PRN Front Royal VA / Virginia Continuum Therapy Partners, LLC currently has PRN needs for an Occupational Therapy Assistant / COTA at Heritage Hall in F…
Program Manager - Cyber
Job Description Job Description Overview: We are seeking a highly organized and technically proficient Implementation Program Manager to lead the deployment of security systems and software …
Assistant Property Manager
BECO Asset Management is a rapidly growing property management company known for its vibrant communities, hands-on leadership, and a culture that values teamwork, growth, and excellence. We’re lookin…