Customer Service Representative (remote)
Job Description
Responsibilities:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Recommended Jobs
Systems Administrator 1 - 26033
Requisition Number: 26033 Required Travel: 0 - 10% Employment Type: Full Time/Salaried/Exempt Anticipated Salary Range: $49,013.00 - $75,000.00 Security Clearance: Secret Level of Experien…
Detailer/Car Washer (Full Time)
HoneyCar, the Sweetest way to grow your career! About HoneyCar HoneyCar is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to de…
Configuration Management Sr. Advisor
Program Overview About The Role **Position is Contingent Upon Contract Award** Peraton is seeking a Configuration Management Sr. Advisor to join our team of qualified, diverse individuals.…
Senior Manager, Data Analysis, Card Finance Innovation Team
Overview Senior Manager, Data Analysis, Card Finance Innovation Team At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card indus…
Controls Automation PM - Data Center
Controls Automation PM - Data Center - Northern Virginia - Remote This opportunity is with a leading provider of turnkey data center design / build services specializing in mission-critical infra…
Director, Design Research, Card
Overview Director, Design Research, Card As the Design Research leader across Capital One’s Card business, you are responsible for collaborating with product managers, designers, and engineers…
Sr. Director, Product Management, Developer Experience - Autonomous Deployments
Sr. Director, Product Management, Developer Experience - Autonomous Deployments Sr Director, Product Management (PXDP65) Capital One is a high-tech company, a scientific laboratory, and a…
AWS Cloud Architect
Cloud Architect (AWS / DevOps) Contract Duration: 12 Months Location: Norfolk, VA Work Arrangement: 100% Onsite About Us Endurance IT Services provides Managed IT Ser…
Compliance Safety Officer III
Job Identification 10843 Job Category Training and Instruction Posting Date 09/22/2025, 06:05 PM Locations CULPEPER DISTRICT OFFICE Job Schedule Part time State Role Title Complianc…
Inside Sales Representative
ABC Supply is the nation’s largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchas…