Operations Coordinator / Knowledge Manager

Strategic Insight, Ltd.
Arlington, VA

Job Description

Job Description

Strategic Insight, Ltd. is seeking an Operations Coordinator / Knowledge Manager to assist our US Navy client. The job is on-site at the Pentagon , VA, supporting our team, providing support for the NAVY Top Brass/Executive level leadership.

Mandatory Requirement: Applicants must have an active Interim Secret DoD clearance at a minimum, with final Secret preferred.

Strategic Insight, Ltd., established in 1985, is committed to sustaining excellence and quality growth across our workforce as we strive to improve our clients’ services and products. Strategic Insight staff members enjoy growth opportunities and are provided with robust benefits, from healthcare and 401K to merit bonuses.

Responsibilities include, but are not limited to:

  • Receive direction from directors and personnel for classified and unclassified action items and draft responses for government approval,
  • Handle classified material and documents of varying security classifications in accordance with the security classification manual or DoD or DON security instructions, directives, or documentation,
  • Prepare draft response to actions in a variety of formats, including email, internal memoranda, and official correspondence using both Congressional, DON, and DoD executive or standard formats,
  • Conduct director-level action item tracking. Coordinate with directors and external agency personnel to facilitate completion of action items. Coordinate with the designated lead director for action item closure and help devise strategies to execute completion,
  • Utilize DON correspondence tracking systems (DON Tracker) to manage all SECNAV, OSD, and other external organizational taskers to include, but not limited to: Congressional taskers; instructions, notices, manuals, and acquisition correspondence,
  • Draft briefings and concept papers by compiling data and coordinating inputs and submit to the government for approval,
  • Schedule and manage external and internal meetings, teleconferences, and program reviews,
  • Manage and maintain quality control of official files and the shared online library. Manage data and file documents in accordance with official DON records management guidelines,
  • Maintain daily liaison with Flag and SES level managers; provide executive-level support; receive and process incoming correspondence, reports, and instructions; implement and maintain an information system for control of all related program office documentation; prepare and send government visit requests.
  • Maintain office supply inventory and provide a list to the government to reorder supplies as necessary,
  • Prepare Defense Travel System (DTS) travel, daily binders, and daybooks for senior executives as required,
  • Handle all aspects of onboarding and the checkout of personnel to include permanent staff, rotational staff, and visitors,
  • Interface with Naval Warfare Centers and laboratories to ensure executive correspondence and on research, development, test, and engineering acquisition programs, processes, and services are completed, and
  • Other duties as assigned.

Education and Experience:

  • Minimum of a High School Diploma is required.
  • Minimum 5 years relevant acquisition experience with an emphasis on participating in acquisition research and development or program management within specified technical or operational areas to include requirements definition, specification, detailed design, design review, documentation and testing, analyzing cost schedule variances, interpreting statutes, regulations, and/or policy statements.
  • Must be proficient in Microsoft Office and DoD/DONtasker systems (e.g., ETMS2).
  • Experience as a “knowledge manager” is a must (i.e., help with data analytics, development of Power BI products and dashboards to articulate trends in program performance, and assist with updates to critical information products to include website, 101 briefs, and maintenance of standard RDA products that are frequently used).
  • Experience working in an Echelon 1 organization and working with SES/FO/GO is highly recommended.

SI Team Culture:

Diversity: All staff members are expected to accomplish their work in a businesslike manner and always be courteous toward all other staff members, clients, business associates, guests, and visitors. All staff members should be treated in a manner free from bias, favoritism, and any form of illegal discrimination.

Ethics: All members of Strategic Insight should be marked by a commitment to excellence, professional integrity, self-discipline, and wise judgment. Our employees reflect this by attention to detail, comprehensive staff work, and honorable behavior.

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Strategic Insight, Ltd. is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination based on race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law.

Posted 2025-09-24

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