Scheduler CAC

Sentara Healthcare
Virginia Beach, VA

:

Schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role. One of the four skill levels required: 1. Transferrable skills (i.e., 1 year or more in a call center environment); 2. One year experience with medical insurance in a hospital or physician's office; 3. One year experience in a healthcare environment or 4. Completion of healthcare related certificate program.

Position is remote with 3-5 weeks of onsite training located at:

Fam & Internal Med Yorktown/Grafton 100 Enterprise Drive, Yorktown, VA 23692 Gloucester 5659 Parkway Drive, Suite 210,Gloucester, VA 23061

Benefits : Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Schedules procedures for patients in a computerized scheduling system. Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled. Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role. One of the four skill levels required: 1. Transferrable skills (i.e., 1 year or more in a call center environment); 2. One year experience with medical insurance in a hospital or physician's office; 3. One year experience in a healthcare environment or 4. Completion of healthcare related certificate program.
  • High School Grad or Equivalent
  • Healthcare 1 year
  • Customer Service 1 year
  • Medical Terminology 1 year
  • Medical Office 1 year

Posted 2026-04-02

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