Front Desk Associate Salem VA- 3-11
Job Description
Job Description
The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas. Duties & Responsibilities
- Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
- Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
- Maintain cleanliness and organization of the front desk area and common areas
- Adhere to all company policies and procedures
- Handle sensitive and confidential information with discretion
- Update and maintain guest records in the reservation system
- Process payments and reconcile cash drawer at the end of each shift
- Generate reports as needed
- Stand up for 6-8 hours each day.
- Handle check in, check out, and other transaction enquiries.
Required Skills and Qualifications
- High school diploma or equivalent
- 1-2 years customer service experience
- Excellent communication skills, both written and verbal
- Friendly and outgoing personality
- Ability to stay calm and professional under pressure
- Strong organizational skills and attention to detail
Preferred Skills and Qualifications
- Previous experience working in a hotel or related industry
- Proficiency with computers and software programs, including Microsoft Office and property management systems
Job Types: Part-time
Recommended Jobs
On-Call Technician - POS Installation Technician - Washington DC - Hiring Now
POS Installation Technician (1099 Contractor) 📍 Location: Nationwide U.S. Coverage – Local Assignments Only 💼 Job Type: Independent Contractor (1099) 💰 Pay: $40–$45/hour (on-site time)…
Data Engineer, Jr. (5029) (TS/SCI) (Ft. Belvoir, VA)
SMX is seeking a Junior Data Engineer (Training and Exercise Support) to assist in the development, operation, and sustainment of secure data pipelines that support mission-focused training and e…
Data Scientist - Poly Clearance Required!
PRX25914 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your …
Senior Data Analyst / Developer / Engineer
Job Description Job Description Description: The Senior Data Analyst / Developer will execute analytics development, support training, and contribute to dashboards, automation, and prototype p…
Guest Service Agent - Hampton Inn Charleston/Daniel Island
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial prof…
Java Software Engineer (Secret Cleared)
Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ens…
Maintenance Technician/Lube Tech
Do you enjoy performing maintenance and repairs to vehicles? Do you want a rewarding career and to be valued as an employee? Would you like the opportunity to grow into more than a maintenance technic…
Paramedic
Join Decypher and make a direct impact on the health and readiness of Americas service members, veterans, and their families. Since 2008 Decypher has offered healthcare industry professionals careers…
Sales Associate (Remote)
Please be awake that we're not considering International candidates. Our company's received consecutive Top Company Culture awards from Entrepreneur Magazine and maintains high employee ratings on…
Airside Experience Leader - ORF
As an Airside Experience Leader , you guide and support the Airside Experience team, ensuring services for aircraft, crew, cargo, and guests are delivered with precision, safety, and exceptional ca…