Transitional Housing Rapid Re-Housing Case Ma

Job Description

Job Description

The TH-RRH Case Manager will provide the support services needed to ensure that program participants succeed in retaining their housing. Emphasis will be placed on regular home visits and utilizing programs and benefits designed to increase income, financial stability, and quality of life. This program will target and expand opportunities for individuals experiencing homelessness, particularly those with the highest service needs and those experiencing unsheltered homelessness. The Centralized Access System (CAS) will be utilized to assess needs and coordinate with street outreach teams, to promptly house people with severe service needs. The level and duration of support will be tailored to meet each household’s needs, and the project will link participants to income and ongoing support to assist with housing stability post project exit. The project will emphasize client-driven services, assertive engagement, low barrier access to housing, and as participants build skills/income/linkages, rental assistance will be stepped down.

This project offers two components or two housing types:

1. Transitional Housing: This is temporary housing, designed to offer immediate, low barrier and non-congregate emergency housing as an alternative to congregate shelter sites.
2. Rapid Rehousing: Permanent housing aligned with the CoC’s Rapid Rehousing model and intended to assist people in quickly accessing permanent housing. As participants build skills, increase income, and are connected to community resources, rental assistance will be stepped down.

Program participants can receive up to a total of 24 months (about 2 years) of assistance across both project types.

Since the contract in place mandates direct service to clients, this position is required to report to the PathForward office 40 hours a week.

Responsibilities Include:

• Assist in identifying and engaging eligible program participants for the TH-RRH program.
• Complete initial referral application with prospective program participants and all requisite paperwork to the CRT (Case Review Team) with all required documentation attached.
• Complete a comprehensive assessment with program participants who have been accepted to the TH-RRH program. The assessment must be completed within three days of acceptance into the program.
• Report on program participant challenges, successes, and transitions (Case Conferencing conducted through CCU)
• Meet with the participant within 3 days of receiving the case assignment.
• Develop a Housing Services Plan with each program participant. The Housing Services Plan must be completed within seven working days of entry into TH-RRH program specifying:
  1. Steps to achieve long term housing stability.
  2. Delineate the responsibilities of the client and timeframe.
• Coordinate with the Housing Locator to identify available affordable units.
• Assist program participant in securing and filling out leasing applications.
• Assist program participants to coordinate their move-in as per the terms of their lease.
• Meet with the participant as often as needed, at least on a weekly basis to ensure that the participant is working towards the goals stated in their Housing Service Plan, such as paying rent on time, maintaining the terms of their lease, maintaining employment and taking care of their financial obligations by maintaining a budget.
• Update the Housing Service Plan every 90 days.
• Coordinate appropriate linkages to available County and other mainstream services (i.e., mental health services, addiction recovery programs, medical appointments, and employment resources)
• Assist clients who are eligible for the housing grant to complete the process expeditiously and follow up with the housing grant staff.
• Maintain accurate and complete weekly case notes for all program participants assigned to caseload.
• Work collaboratively with property managers to resolve issues relating to conditions of tenancy.
• Input accurate and complete data in HMIS through ETO client database.
• Coordinate with PathForward’s Community Engagement Manager to maximize use of volunteers in the TH-RRH program.
• Other related program tasks as assigned.

Qualifications :

• The Transitional Housing/Rapid Re-Housing Case Manager must have a minimum of a BSW or Bachelor’s degree in a related field.
• Experience with substance abuse, mental health issues and chronically homeless individuals is preferred.
• The Transitional Housing/Rapid Re-Housing Case Manager must have the ability to work well with individuals in crisis, communicate effectively, and have strong organizational skills.
• Have experience working with youths who are experiencing homelessness. Patience, persistence, and consistency in services are necessary.
• Experience working with Domestic Violence Survivors and families is a plus.
• The Transitional Housing/Rapid Re-Housing Case Manager must have a valid driver’s license and current car insurance.
• Being bi-lingual (Spanish/English) would be a plus.