Sales & Catering Coordinator
We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The Sales & Catering Coordinator supports and assists the sales team by efficiently completing tasks and projects to market, sell, service, build and maintain relationships with potential and existing guests/clients. This person must be able to detail events, speak with clients, and service groups. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment:
- Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
- Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
- Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
- Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
- Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
- Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!
- Screen and traffic all inquiries into the sales office
- Prepare, and distribute timely all proposals, contracts, resumes and Banquet Event Orders (BEOs) for catering and/or sales department and work closely with the DOS/DOC to meet hotel/guest needs
- Print GRC’s and sales reports for Sales and Staff Meetings
- With DOS/DOC supervision and approval, present and propose rates for wedding blocks and social groups
- Establish and maintain a strong relationship with all assigned accounts. May be responsible to make daily, weekly, and monthly maintenance calls
- Provide “day of event support” meet & greet clients, support operational efforts with catering and or Sales Manager. Act as the liaison between client and staff to communicate for a flawless execution.
- May give site tours to potential catering clients and weddings
- Connect with clients pre, during and post events with changes and billing issues
- Communicate effectively and continuously between group and staff to provide exceptional guest service to clients
- Respond to guest concerns or complaints if needed.
- Attend weekly Staff and Sales meetings if needed
- Support DOS/DOC on an annual marketing plan
- Prepare sales kits; create or design marketing flyers to promote business
- Filing of Banquet Event Orders (BEOs), Contracts, Proposals, and Credit Card Authorization
- Assist in letter writing for Sales, Catering and the GM
- Obtain in-depth knowledge of Delphi
- Strong sales & relationship management skills
- Strong aptitude in working with numbers and comprehending Excel spreadsheets
- Keyboarding and general office administration skills
- fdc experience or similar sales software needed.
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