Bilingual Experienced Site Manager

Job Description

Job Description

Job Summary:

Community Lodgings, a 501(c)(3) nonprofit organization based in the City of Alexandria, is seeking a Bilingual Site Manager with experience overseeing 45 housing units. The Site Manager will be responsible for ensuring the efficient operation of property services and office management, maintaining the units in proper condition, and delivering high-quality customer service to residents. The ideal candidate will be a team player, detail-oriented, and hands-on.

Key Responsibilities:

• Ensure timely rent collection.
• Maintain monthly rent rolls and prepare delinquency reports.
• Process and manage resident correspondence.
• Tenant Relations & Property Management:
• Conduct tenant move-in and move-out inspections.
• Process applications, income certifications, and annual re-certifications.
• Monitor key reporting dates to comply with regulatory agreements.
• Supervise maintenance personnel on-site.

Operations & Maintenance

• Plan and direct the daily operations of the property.
• Develop and implement annual operation and capital improvement budgets.
• Prepare monthly management and financial reports.
• Manage vendors and contracts related to property services.
• Oversee contractors and third-party vendors performing routine and ad hoc maintenance.

Administrative & Customer Service

• Perform front desk duties, including handling walk-ins, responding to phone calls, and addressing general inquiries.
• Ensure cleanliness of all office areas.
• Process invoices and maintain organized storage room areas.
• Prepare monthly reports as required.

Minimum Requirements

Education : An Associate's degree is required; a Bachelor’s degree is preferred or equivalent experience of 5 years in affordable or tax credit site management.

Experience

• Prior experience as a Leasing Consultant or Community Manager with a proven track record in cooperative management, effective communication, marketing, project management, and meeting deadlines.
• Knowledge of the local Virginia apartment market and Fair Housing regulations.

Skills & Technology

• Proficiency in MS Word and Excel.
• Ability to draft clear and concise correspondence with minimal supervision.

Availability

· Available on call to address after-hours emergencies.

· On-call weekends

Language

• Bilingual – English/Spanish is a MUST.

Skills and Competencies

• Excellent communication skills with residents, prospects, and vendors.
• Strong administrative and organizational skills.
• Effective time management and prioritization.
• Outstanding customer service orientation.
• Ability to manage and motivate others effectively.

Expected Hours: 40 per week

Day shift: Monday to Friday

Location: Alexandria, Virginia – In person

Community Lodgings is an Equal Opportunity Employer committed to building a diverse and inclusive team.

Community Lodgings based in Alexandria, Virginia, is a nonprofit whose mission is to lift families from homelessness and instability to independence and self-sufficiency through Transitional Housing, Affordable Housing and Youth Education Programs. We offer three core services to over 275 individuals daily. We own and operate five units of transitional housing and 40 units of affordable housing. Our clients are our neighbors.

Company Description

Community Lodgings based in Alexandria, Virginia, is a nonprofit whose mission is to lift families from homelessness and instability to independence and self-sufficiency through Transitional Housing, Affordable Housing and Youth Education Programs. We offer three core services to over 275 individuals daily. We own and operate five units of transitional housing and 40 units of affordable housing. Our clients are our neighbors.