Executive Assistant/Billing Coordinator

Description

Job Summary:

The primary responsibility of the Executive Assistant/Billing Coordinator is to assist the Executive Director with administrative services, assist residents and team members with various administrative functions, and process private pay billing for residents. This position will also serve as the recording secretary for the QAPI Committee, Summit Square Resident Council, and Safety Committee.

Job Duties:

• Participate as an active member of the Summit Square Leadership Team. Assist with providing strategic direction for the community.
• Assist Executive Director with administrative assistance, filing, correspondence, and scheduling - timely and accurately.
• Provide support to other departments as requested by the Executive Director.
• Serve as recording secretary for the QAPI Committee, Summit Square Resident Council, and Safety Committee coordinating and attending meetings, recording minutes, and promptly producing typed minutes for recordkeeping.
• Maintain Summit Square policy updates by scheduling annual review and retyping policies.
• Ensure all contracts, liability insurance certificates, vendor licenses, etc., are valid and up to date.
• Complete the monthly billing processes and produce statements to residents accurately and timely.
• Serve as the liaison between residents and families for billing questions.
• Reconcile deposits with payments accurately and enter into the recording system as appropriate.
• Maintain files, deposit slips, census changes, etc., for future reference and audits. Census changes are submitted daily to the corporate office.
• Ability to use Summit Square’s computer accounting information system, including but not limited to ten key adding machine and other related office/accounting machines.
• Ability to interpret and comprehend bills, invoices, and other related material to perform job duties.
• Ability to comprehend and perform operational tasks listed with a limited amount of supervision.
• Maintain Resident’s Funds Accounting Systems, including individual account balances and reconciles these records with the general ledger monthly.
• Maintain and improve working knowledge and skills in financial accounting and management relative to the continuing care industry to successfully complete day-to-day operations of assigned duties by the Executive Director.
• Adhere to all company policies and procedures.
• Attend all in-services, trainings, and meetings as required by company policies and Federal/State Regulations.
• Demonstrate a commitment to safety by following safety rules and guidelines; follow good housekeeping practices, take proper care of equipment, and perform job duties and responsibilities in a safe and responsible manner. Uses chemicals safely and appropriately.
• Demonstrate dependability, reliability and punctuality. Report to work when scheduled, ready to work.
• Other duties as assigned.

Requirements

Required:

• Associate Degree in a related field with four or more years of related experience
• Financial/billing background
• Strong verbal/written communication and computer skills
• Strong customer service skills; maintain a hospitality approach when engaging all individuals
• Ability to prioritize tasks effectively
• Ability to manage multiple concurrent deadlines

Preferred:

• Experience working with the elderly population.
• Three or more years of working in a long-term care setting.
• Prior experience with company-utilized software – PointClickCare (PCC), Sage Intacct, Martus, Paylocity, etc.