CNC Field Service Engineer

Latest Technology | Excellent Culture | Consistent Growth & Learning

In this role you will have the opportunity to work in the local region (this role can be located in the North Carolina or Virgina areas) with some of the latest technology and a myriad clients in an organization that supports their service technicians! (there are 12+ other members of the service team supporting the southeast markets). We, of course, strive to limit travel, and the exact amount will depend on exactly where somebody lives (more can be discussed when we connect).

We provide a company vehicle, a company cell phone, a laptop, we take care of your gas, and try to get the reports and other things out of your way so you can focus on what you do best – work on top of the line machines and make your customers raving fans!

In sum, we truly do believe this not only a great place to work, but also the best place for our employees' careers to thrive and grow.

See more at our Ellison "About Us" page .

Responsibilities:

Although not all inclusive, below are some more details:

Responsible for day to day field service. Including but not limited to: service, installations and/or preventive maintenance relative to the local market.

Essential Duties include:

- Perform field service, installations or PMs as required.

- Resolve customer issues and provide sales support and some training

- Communicate effectively with a variety of different people.

- Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.

- Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.

- Other related duties as assigned.

Qualifications:

What are we looking for?

Ideally someone with experience installing, maintaining and/or repairing, of CNC machining centers and CNC turning centers. With this experience we're looking for developed repair skills, focused on the mechanical, hydraulic and electrical aspects of your craft. Experience working on Swiss style machines is a great benefit of as well.

Our Mission: Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."

Graham Hooper (CEO)