Customer Service Representative -Healthcare

Maximus
Glen Allen, VA

General information

Job Posting Title

Customer Service Representative -Healthcare

Date

Wednesday, July 22, 2026

City

Chester

State

VA

Country

United States

Working time

Full-time

Description & Requirements

Customer Service Representative – Healthcare

Location : On-site in Chester, VA Hourly Base Pay : $15.82/hr. plus potential bonus opportunities*
Schedule : Flexible Limited-Service Full-Time schedules available

Site Hours: Monday - Sunday, 8 a.m. - 10 p.m. ; t he targeted start date, hours, and schedule are discussed with recruiter

Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m . Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You!

Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.

Pay and Benefits

We provide a competitive package designed to support your success both inside and outside work:

  • Work/Life Balance Support : Flexible schedules that meet your lifestyle!

  • Competitive Compensation :

  • $15.82/h r. + 10% shift differential for evening shifts

  • Potential bonus opportunities may be available, subject to eligibility requirements*

  • Great Location & Workplace Perks : Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience

  • Comprehensive Insurance Coverage : Company paid, base employee Medical Coverage

  • Paid Time Off Package : Paid accrued Sick Leave, PTO, and 11 paid holidays

Posted 2026-07-28

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