Food Service Worker - Univ. of Virginia-Crossroads

UVA Dine is seeking enthusiastic and dedicated Food Service Workers to join our team at Whisk , a specialty cafe located within Crossroads at Observatory Hill on the University of Virginia grounds. This is a full-time position responsible for preparing and serving a variety of baked goods, coffee, and other menu items, providing exceptional customer service, and maintaining a clean and inviting atmosphere. The ideal candidate will be passionate about quality service, committed to teamwork, and thrive in a fast-paced retail environment.

Compensation & Benefits:

• Hourly Rate: $16.00 per hour

• As a full-time Aramark employee, you may be eligible for a comprehensive benefits package, which includes:

  • Medical, Dental, and Vision Insurance

  • 401(k) Retirement Plan (with potential company match based on eligibility)

  • Paid Time Off (PTO) / Vacation and Sick Leave accruals

  • Paid Holidays

  • Employee Assistance Program (EAP)

  • Life and Disability Insurance

  • Opportunities for career growth and development

Note: Benefit eligibility may vary based on specific plan details and length of service.

Job Responsibilities

• Prepare and serve coffee, espresso drinks, teas, and other beverages according to established recipes and quality standards.

• Handle and serve baked goods, pastries, and other prepared food items.

• Operate point-of-sale (POS) systems, accurately handle cash and credit card transactions, and maintain a balanced cash drawer.

• Provide friendly, efficient, and personalized customer service, taking orders, responding to inquiries, and creating a welcoming experience for every guest.

• Maintain cleanliness and organization of the cafe, including beverage stations, display cases, condiment bar, seating areas, and restrooms.

• Follow all food safety and sanitation procedures, including proper handling, storage, and labeling of ingredients and prepared foods.

• Stock and restock display cases, condiment bar, and other service areas throughout the shift.

• Assist with inventory counts and report supply needs to the supervisor.

• Adhere to all UVA Dine and Aramark policies and procedures.

• Work effectively as part of a team to ensure smooth and efficient operations during peak hours.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• High school diploma or equivalent.

• Ability to read, write, and understand basic instructions.

• Ability to perform basic math calculations for cash handling.

• Ability to work in a fast-paced environment and handle multiple tasks.

• Strong communication and customer service skills.

• Ability to stand and walk for extended periods.

• Ability to lift and carry up to 25 pounds occasionally.

• Ability to work a consistent full-time schedule, which may include early mornings, evenings, weekends, and holidays, as operational needs dictate.

• Prior experience in food service, cafe, or customer service is preferred, but not required.

Additional Skills and Abilities:

• Positive attitude and strong work ethic.

• Ability to follow directions and procedures accurately.

• Attention to detail and a commitment to cleanliness.

• Ability to work under pressure and manage time effectively.

• Reliability and punctuality.

• A genuine interest in coffee, baked goods, and customer interaction.

Physical Demands:

• Ability to stand and walk for extended periods (e.g., 8 hours per shift).

• Ability to lift and carry up to 25 pounds occasionally.

• Ability to work in a cafe environment, which may include exposure to hot beverages, steam, and noise.

• Manual dexterity for operating espresso machines, handling food items, and serving.

• Ability to bend, stoop, and reach as needed.

Education