IT Change Management Analyst

Job Title: IT Change Management Analyst

Location: Remote

Pay Rate: Open to Both C2C and W2 options

Position Type: Contract, Multiyear



Description:
To ensure that standardized methods and procedures are used during the planning, approval, and implementation of IT changes, in order to control risk, minimize service disruption, and provide quality service to client members and staff.
Provide oversight regarding change management in the planning and execution of project and maintenance implementations.
Serve as a dedicated change manager for select projects and changes.



Requirements:
* This position includes a weekend and evenings rotation to manage changes during IT maintenance windows.
* This posting is NOT for an Organization Change Manager - it is Information Technology in nature.
IT Change Management ensures that standardized methods and procedures are used during the planning, approval, and implementation of IT changes, in order to control risk, minimize service disruption, and provide quality service to employees and customers.



Responsibilities:

• Evaluate change requests for IT software and infrastructure production changes and make recommendations (approve/deny/modify) based upon conformity to policy, assessed risk, readiness, and completion of change data
• Ensure complete and accurate documentation of change requests including testing results,
• implementation plans, and back-out plans
• Ensure scheduled service windows, outages, and service level agreements adhered to; provide oversight and escalation during production change windows

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.


System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.


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Ref: #850-Rockville (ALTA IT)