Gear Issue Customer Service Representative

Position:  Gear Issue Customer Service Representative 

Type:  Full-time 

Location: Fort Story, Virginia Beach, Virginia 

Travel:  0% 

**Contingent Upon Award**

Position Summary:  The Gear Issue Customer Service Representative supports LOGSUPPU-2 supply operations by managing warehouse functions including receiving, storage, inventory control, and distribution of Naval Special Warfare gear. This role ensures accurate processing and accountability of equipment and consumables while supporting operational requirements for training and deployment. The position contributes directly to mission readiness by ensuring timely issuance and sustainment of critical gear. 

Duties and Responsibilities:

• Perform warehouse management operations, including receiving, stowage, and processing of incoming materials 

• Maintain inventory control and sustainment replenishment of Naval Special Warfare gear 

• Process general service requests and gear issue operations 

• Issue initial load-outs and sustain equipment for training and deployment operations 

• Validate incoming materials for quantity, stock numbers, and condition 

• Process, manage, and transport materials using forklifts and material handling equipment 

• Maintain accurate inventory tracking in SWALIS/DPAS and R-Supply systems 

• Conduct daily reconciliation of issued and received materials 

• Assemble deployment-specific gear packages based on operational requirements 

• Collect and manage sizing requirements for personnel equipment 

• Support return, disposal, and lifecycle management of gear 

Required Qualifications:

• US Citizen 

• Valid U.S. driver's license 

• Must hold an active Secret Security Clearance

• Minimum five (5) years of warehousing and inventory management experience within the Department of Defense (DoD) 

• Inventory systems such as SWALIS, Defense Property Accountability System (DPAS), or R-Supply 

• Material handling, receiving, storage, and distribution operations 

• Hazardous material storage, handling, and disposal procedures 

• Possession of a forklift operator license 

• Must be proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

• Must be able to communicate clearly and effectively

• Must accurately input and manage data across systems 

• Must be able to obtain and maintain installation access 

Physical Ability to:

• Ability to operate a forklift and material handling equipment 

• Ability to lift, carry, and move inventory and equipment 

• Ability to stand, bend, and perform repetitive warehouse tasks 

• Ability to work in warehouse and logistics environments 

Physical Demands and Work Environment:  While performing the duties of this position, the employee is regularly required to talk, listen, and write. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions.

Company Background:  Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system. 

Disclaimer:  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 

Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.