Event Customer Service Representative - Entry Level
We are seeking an enthusiastic and customer-focused Event Customer Service Representative to join our team! This entry-level role offers hands-on experience in event marketing, brand promotions, and customer engagement . You’ll work closely with Event Coordinators to help create engaging, memorable experiences for customers while representing our clients’ brands at local events.
Key Responsibilities
Serve as the voice and face of the brand at promotional events
Answer customer questions and provide information about products and services after brand-specific training
Provide demonstrations, samples, and promotional materials to customers
Assist customers with completing order forms or registration at events
Understand product pricing and provide approximate quotes for product packages
Keep detailed records of event traffic, frequently asked questions, and issues to improve customer service
Qualifications
Excellent customer service and communication skills
Strong organizational skills and ability to manage time effectively
Comfortable working independently and as part of a team
Professional, positive, and enthusiastic demeanor
Ability to work evenings, weekends, and a flexible schedule as required by events
Ability to perform well under pressure in a fast-paced, high-volume environment
Experience in direct customer service, event support, or retail is a plus
What We Offer
Paid training in brand representation, customer engagement, and event support
Hands-on experience in event marketing and promotions
Opportunity to build professional skills and grow within the company
Dynamic, team-oriented environment
Start your career in event marketing and customer engagement today! Gain real-world experience representing brands, connecting with customers, and supporting promotional campaigns.
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