Bridge Tunnel Operation Crewmember

Job Title: Bridge-Tunnel Operations Crew Member

Location: Hampton, VA

Employment Type: Full-Time (W2)

GovFirst is seeking a dedicated and safety-focused Bridge-Tunnel Operations Crew Member to support onsite operations within the Hampton Roads Bridge-Tunnel (HRBT), Monitor-Merrimac Memorial Bridge-Tunnel (MMMBT), and related facilities. This role is responsible for traffic control, vehicle inspections, incident response, roadway safety, facility security, and customer assistance in a high-volume transportation environment.

Responsibilities:

• Staff inspection station locations to stop and inspect vehicles for over-height conditions, hazardous materials, security threats, and regulatory violations.
  

• Accurately document vehicle inspections, violations, and incidents, and communicate findings to the Operations Crew Lead and Control Room.
  

• Direct and control traffic throughout the facility using approved traffic control techniques, including hand signals, STOP/SLOW paddles, whistles, and verbal commands.
  

• Maintain a visible security presence and remain alert to suspicious activities, security concerns, and safety hazards.
  

• Investigate and report unusual or suspicious activity in accordance with established procedures.
  

• Assist State and Local Police, Fire, EMS, and maintenance personnel during routine operations and emergency situations.
  

• Respond to roadway incidents, including vehicle crashes, disabled vehicles, abandoned vehicles, debris removal, tunnel evacuations, and traffic detours.
  

• Provide authorized roadside assistance to motorists, including tire changes, battery jump starts, fuel assistance, and debris removal.
  

• Serve as a member of an Emergency Response Team and respond promptly to incidents within the assigned operational area.
  

• Support emergency traffic management and roadway safety operations.
  

• Operate patrol and support vehicles, including SUVs, passenger vans, and heavy-duty pickup trucks equipped with arrow boards and emergency equipment.
  

• Perform pre-trip and post-trip inspections of assigned vehicles and equipment.
  

• Deploy, inspect, set up, and restock Incident Response Trailers as required.
  

• Operate hand tools such as shovels, brooms, and other equipment used in roadway and facility maintenance activities.
  

• Perform housekeeping duties to maintain safe, clean, and orderly work areas.
  

• Conduct inspections of facilities, grounds, buildings, and multi-story industrial structures.
  

• Process over-height vehicle violations at HRBT and MMMBT, including escorting vehicles and coordinating turnaround procedures.
  

• Provide wide-load vehicle escorts using designated vehicles and equipment.
  

• Monitor roadway conditions for congestion, lane closures, signal malfunctions, roadway hazards, and other operational concerns.
  

• Communicate professionally and effectively with motorists, coworkers, supervisors, emergency responders, and Control Room personnel.
  

• Operate two-way radio systems, telephones, and computer-based communication systems.
  

• Complete accurate inspection reports, vehicle logs, incident reports, and other required documentation.
  

• Relay timely and accurate operational information to supervisors and Control Room personnel.
  

• Perform light to moderate manual labor, including lifting up to 50 pounds, standing, sitting, walking, bending, pushing, pulling, and carrying equipment.
  

• Perform additional duties as assigned by a Supervisor or Senior Project Manager.
  

Requirements

Required Skills & Qualifications:

• Ability to meet the physical demands of the position in all weather conditions.
  

• Strong situational awareness and the ability to multitask in a fast-paced environment.
  

• Scheduling flexibility, including weekends, holidays, rotating shifts, and emergency assignments.
  

• Field operations experience preferred.
  

• Strong customer service skills and professional demeanor.
  

• Ability to work effectively under pressure and respond appropriately during emergency situations.
  

Education & Experience Requirements:

• High School Diploma or GED required.
  

• Knowledge of traffic control operations, rules, procedures, and roadway safety practices.
  

• Familiarity with Hampton Roads interstate highways and local roadway systems.
  

• Strong verbal and written English communication skills.
  

• Spanish bilingual skills are a plus.
  

• General working knowledge of vehicle maintenance and inspection procedures.
  

• Experience using radio, telephone, dispatch, and communication systems.
  

• Computer proficiency, including Windows-based applications and Apple devices.
  

Required Work Authorization:

• U.S. Citizenship
  

Required Licensing & Background Check:

• Valid driver’s license required.
  
• DMV records check required.
  
• Pre-employment drug screening required.
  
• Fingerprint-based Criminal History Records Check required.