Customer Service Clerk

Welcome to Henry County, Virginia. One of the keys to our success is hiring good employees. Our employees are dedicated, service oriented individuals working together to serve our community. If you are interested in joining our team, we welcome you to apply for employment opportunities with Henry County and Henry County Public Service Authority.

We’re Hiring: Customer Service Clerk

Location: Public Service Authority Business & Customer Service
Schedule: Full-time | Monday–Friday, 8:00 AM to 5:00 PM
Salary Minimum: $38,899 ($18.70/hour)

Are you organized, dependable, and enjoy helping people? The Henry County Public Service Authority is looking for a Customer Service Clerk to join our team!

In this role, you will be part of a friendly, customer-focused office that helps residents manage their water and sewer accounts. You will process payments, prepare daily deposits, set up and maintain customer accounts, and assist with billing questions or service requests. This position is perfect for someone who takes pride in accuracy, enjoys problem-solving, and values great customer service. What We’re Looking For:

• Great communication and customer service skills.
• Attention to detail and accuracy when handling payments and records.
• Ability to stay organized and meet daily deadlines.
• A positive attitude and professional approach when helping customers.
• Proficient in Microsoft Office applications (such as Word, Excel, and Outlook) and have experience using a financial software system or a similar customer account platform.

Why Join Us?
✅ Competitive salary
✅ 100% employer-paid health and dental insurance
✅ Comprehensive benefits package
✅ Generous paid holidays and leave
✅ Participation in the Virginia Retirement System (VRS)
✅ Employer-paid short- and long-term disability coverage
Apply Today!
If you’re dependable, enjoy working in a team environment, and want to serve your community, we’d love to have you on board!

Submit your resume, cover letter, and completed application no later than November 10, 2025.
Applicants may use the same online application to apply to multiple job postings and update as necessary. In order to apply, one must submit his or her saved application to each job posting.

Henry County/Henry County PSA prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, national origin, ancestry, political affiliation, sex, gender, gender identity, age, marital status, genetic information, disability status, protected veteran status, or any other characteristic protected by law. Personnel decisions are based on merit and the ability to perform the essential functions of the job, with or without reasonable accommodation.