Customer Service Representative - Entry Level - Immediate Hire

MGNF
Richmond, VA

We're looking for an Entry Level Customer Service Representative who is ready to make a real difference! Join our outreach and marketing team where you’ll bring nonprofit campaigns to life through face-to-face engagement , community events , and grassroots outreach .

This is not a call center job—no cold calls, no scripts. Just genuine conversations that drive change and help uplift communities.

About Us

We partner with top 501(c)(3) nonprofits , advocacy organizations, and socially responsible brands to raise awareness , inspire action , and build donor support . Through live events and in-person outreach , we create authentic human connections that make a real-world impact.

What You’ll Do

As a Customer Service Representative , you'll be the front-line voice for the campaigns we represent, helping nonprofit partners connect with the public in meaningful ways.

Key Responsibilities:

  • Represent nonprofit organizations at live events, fundraisers, and community outreach programs.

  • Engage with the public in a friendly, professional, and authentic manner.

  • Share powerful messages about social causes, nonprofit missions, and community needs.

  • Educate individuals on each nonprofit’s goals, impact, and ways to get involved.

  • Build long-term relationships that foster donor engagement and support.

  • Collaborate with your outreach team to ensure the success of each campaign.

  • Uphold company values of integrity, compassion, and professionalism.

Who We’re Looking For

No prior customer service or outreach experience? No problem! We provide paid training and ongoing mentorship to help you succeed. We're looking for passionate, people-focused individuals who thrive in dynamic, public-facing roles.

You’re a great fit if you:

  • Have strong communication and interpersonal skills .

  • Are enthusiastic , outgoing , and enjoy meeting new people.

  • Are passionate about nonprofits , advocacy , or social change .

  • Thrive in fast-paced , interactive environments .

  • Are a team player who’s reliable , coachable , and eager to grow.

  • Are 18+ and legally authorized to work in the U.S.

What We Offer

We believe your work should be meaningful and lead to long-term growth. That’s why we offer purpose and potential in everything we do.

  • Paid training in campaign messaging , donor relations , and grassroots outreach .

  • Career advancement into leadership and nonprofit campaign management roles.

  • Opportunities to travel and represent causes at major community events.

  • A collaborative, inclusive team culture that celebrates your contributions.

  • Work that makes a real impact in communities across the country.

  • Valuable skills in nonprofit marketing , fundraising , and public engagement .

Start Your Purpose-Driven Career Today

Whether you're launching your career, pivoting into a more meaningful field, or looking for a team that values impact over profit , this is your opportunity to grow—while doing good.

Posted 2025-09-21

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