Part- Time Leasing Consultant

Job Purpose
The Part-Time Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident and prospect experience in a highly competitive student housing market. This role serves as the front line of the community, responsible for leasing, marketing, resident engagement, and operational support, with increased responsibility during peak leasing periods, including Turn and Summer operations.

Leasing Consultants directly influence the success of the community through strong sales execution, consistent follow-up, and excellent customer service to students, parents, and university partners.

Primary Duties & Responsibilities

Responsibilities include, but are not limited to, those assigned by the Community Manager or Assistant Community Manager.

Leasing & Sales

• Greet, tour, and lease apartments to prospective residents in alignment with occupancy and leasing goals
• Effectively communicate community features, pricing, and lease terms to students and parents
• Follow Fair Housing laws and company policies in all interactions
• Execute sales techniques to overcome objections and close leases
• Maintain accurate prospect, applicant, and resident records in Entrata

Customer Service & Resident Relations

• Provide excellent service to current residents, prospects, and guests
• Respond promptly to calls, emails, voicemails, and walk-ins
• Support resident retention and renewal efforts throughout the leasing cycle
• Assist with resident questions, concerns, and follow-up coordination

Marketing & Outreach
• Conduct outside marketing and outreach initiatives as directed
• Maintain strong knowledge of local competitors, pricing, specials, and market trends
• Ensure the leasing office, model units, and tour path remain clean, presentable, and tour-ready at all times

Administrative & Operational Support
• Process applications, lease paperwork, and required documentation accurately and timely
• Coordinate with the maintenance team to ensure units are move-in ready
• Assist with work order entry and resident follow-up as needed
• Support daily opening and closing procedures of the leasing office

Turn & Peak Season Responsibilities

This role requires flexibility and availability during peak leasing periods, including Turn and Summer operations.

• Support high-volume leasing and move-in activity during Turn season
• Assist with roommate matching and move-in coordination
• Communicate resident needs, concerns, and unit issues to the management and maintenance teams
• Work extended hours, weekends, and evenings as required during peak periods
• Support summer leasing efforts, including local marketing, tours, and events

Schedule & Availability Requirements

• Must be available to work weekends and evenings on a regular basis
• Increased hours and schedule flexibility required during peak leasing seasons (Spring, Summer, and Turn)
• Ability to work long hours during high-volume periods as business needs require

Qualifications

• Professional, energetic, and customer-focused demeanor
• Strong sales, leasing, or customer service experience preferred
• Ability to engage effectively with students, parents, and university partners
• Excellent communication, listening, and interpersonal skills
• Highly organized with strong attention to detail
• Ability to multitask and perform well in a fast-paced, high-volume environment
• Comfortable working independently and as part of a team
• Ability to maintain confidentiality and follow company policies
• Willingness to accept coaching and constructive feedback

Education and Experience

• High school diploma or GED required
• College coursework or Bachelor’s degree preferred
• Previous student housing, leasing, sales, hospitality, or customer service experience preferred

Systems and Technology

• Proficiency with Microsoft Word and Excel preferred
• Experience with Entrata or similar property management software preferred

Physical & Work Environment Requirements

• Combination of office and outdoor work environments
• Frequent walking, standing, climbing stairs, and touring the community
• Ability to lift up to 10+ lbs as needed
• Exposure to changing weather conditions during tours and marketing activities

Ready to make an impact in student housing?
If you thrive in a fast-paced, people-first environment and enjoy the energy of leasing, marketing, and Turn season execution, we’d love to meet you. Join a team where your work directly influences the success of the community and your growth is supported every step of the way. Apply today to be part of a student housing team that values hustle, teamwork, and results.