Extended Day Front Desk Staff

The Extended Day Front Desk Staff serves as the welcoming face of our after-school program and plays a vital role in maintaining a safe and well-organized dismissal process. This position requires excellent organization, clear communication, and a warm, professional presence. The Front Desk Staff is responsible for overseeing sign-outs, verifying all authorized pickups, and maintaining real-time coordination with Extended Day classrooms via walkie system. Primary Responsibilities

• Arrive one hour prior to dismissal to prepare materials, rosters, and communications
• Greet families and visitors warmly during Extended Day pickup
• Manage and verify student dismissals using official rosters and sign-out system
• Request and verify photo identification for all pickups not personally known; confirm authorization and relationship to student
• Ensure students are released only to individuals listed on the authorized pick-up list
• Communicate clearly with staff using the walkie system to coordinate student transitions
• Track student attendance and communicate updates to the Director of Extended Day
• Document early pick-ups, late arrivals, or incidents appropriately
• Respond to family inquiries and redirect concerns to appropriate staff when needed
• Maintain a calm, tidy, and organized front desk area
• Distribute notes or messages to classrooms when needed
• Assist with minor first-aid documentation or health-related communication when necessary

Provide occasional clerical or supply support to Extended Day staff Qualifications

• Bachelor's degree preferred
• Prior experience in a school, camp, or administrative/front-facing role strongly preferred
• Excellent communication and organizational skills
• Ability to remain calm and professional in a fast-paced environment
• Familiarity with walkie-talkie communication and digital or printed rosters
• Commitment to student safety, confidentiality, and protocol adherence
• Must be willing to support and communicate the mission of the Basilica School of Saint Mary and uphold the values of our Catholic faith
• Must be 18 years or older and able to pass a background check and complete VIRTUS training