Enterprise Service Coordinator

Overview

Cabot, Arkansas, United States; Remote; Richmond, Virginia, United States

VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.

The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.

VSC Fire & Security is seeking candidates for the position of Enterprise Service Coordinator .

What we offer

• Excellent pay $18.00 - $28.00 and up based on experience
• Paid vacation and company holidays
• Medical, dental and vision insurance options for you and your family
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company paid life insurance for full time employees
• Company paid long term disability insurance
• Bonus for referring new employees
• Parental leave for full-time employees
• Employee Assistance Program (EAP)
• Opportunities for training and advancement

What you need

• One to three (1-3) years of industry related work experience
• Manage customer relations using excellent communication and sales skills for internal and external customers
• Leveraging outstanding analytical and planning skills combined with strong leadership skills
• Knowledge and aptitude for conflict resolution, organizational skills, analytical skills, scheduling, building code requirements, and building relationships
• Ability to follow written and verbal instructions
• Exceptional attention to detail and communication skills
• Eagerness for professional development and growth
• Ability to pass various background checks
• Reliable transportation, valid State Driver\'s License with acceptable driving record for use of company vehicle
• Desirable (but not required):
  • Associate or bachelor’s degree in business or related field
  • Industry related management experience

What you will do

• Create, distribute, and bill incoming orders from Enterprise customers and maintains customer expectations to meet service agreements
• Serve as one of the direct points of contact for Enterprise customers