Family Services Specialist I

Job Duties:

The City of Virginia Beach Department of Human Services is seeking to hire and Adult Protective Services Investigator for the Adult Services program in the Social Services Division. The ideal candidate will have experience working with and understanding the needs of older adults, people with mental illness and or a developmental / intellectual disabilities, to include experience assessing risk factors such as health, environment and safety, conducting interviews, creating service plans, discharge plans, linking with community resources and managing a caseload.

Duties:

• Investigate Adult Protective Services referrals within policy requirements of allegations of abuse, neglect, and /or exploitation of adults that meet criteria for a valid report.
• Assess client’s risk factors, physical and psychological capacity with the Uniform Assessment Instrument (UAI) to determine client’s service and related financial needs.
• Complete intake assessment for Adult Protective Services report.
• Gather, interpret and apply interview and related investigative information to accurately assess and direct client to services and resources.
• Conduct face to face interviews with alleged victims, alleged perpetrators, and other collateral contacts.
• Assess vulnerable adult's cognition, physical, mental, and functional abilities.
• Collect and evaluate relevant information to make decisions related to investigation, services, and outcomes.
• Develop an appropriate service plan, referrals, and community resources.
• Complete documentation and casework within required timeframes based on local and/or state guidelines.
• Coordinate and collaborate with appropriate licensing agencies, law enforcement agencies, legal entities, contractors/providers, Physicians, hospitals, and numerous community agencies, to provide services to vulnerable adults.
• Provide client advocacy, as well as consultation, networking, family support and crisis intervention.
• Prepare court documents and testify in court proceedings.

A $3,000 hiring bonus is being offered for this position. Hiring bonuses shall only be for new hires of original full-time employment or reemployment as defined in Human Resources Policy No. 5.0.

• $500 will be awarded in the first paycheck.
• $1000 will be awarded upon completion of the six (6) month interim performance evaluation with an overall rating of “Meets Expectations”.
• $1,500 will be awarded upon completion of the employee’s one (1) year probationary period and a performance evaluation with an overall rating of “Meets Expectations”.

The City offers a generous benefits package which includes health, dental and life insurance, retirement, and savings plans, maternity/paternity and parental leave, Holidays and paid leave.

Official City Job Description:

Working Conditions:

Minimum Requirements:

MINIMUMS: Must possess a minimum of a Bachelors degree in a human services field (social work, counseling, gerontology, guidance and counseling, family and child development, psychology or sociology); or possess a Bachelors degree in any field accompanied by a minimum of two (2) years related experience in a human services area. Must have, or obtain, a current and valid Virginia or North Carolina drivers license in accordance with Virginia or North Carolina DMV drivers license eligibility requirements.


SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Additional Requirements:


DMV Transcript: Required
CDL: Not Required
DOT History: Not Required
CPS Check: Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required


Attachments Required: Resume

Preferences:

Experience assessing risk factors such as health, environment and safety.
Experience working with and understanding the needs of older adults.
Experience managing a caseload.
Experience creating a service plan, discharge plan and/or linking to community resources.
Experience working with people who have mental illness and/or a developmental/intellectual disability.
Experience responding to people in crisis.
Experience conducting investigations.

Special Instructions:

• Please complete the application in its entirety and include your resume if required by the posting.
• Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
• You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.

V RS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.