Administrative Project Manager

JOB SUMMARY:

Under supervision of the Director of Operations, the Administrative Project Manager coordinates the elements of projects and portfolio onboarding, aiming for timely completion with high standards. The APM maintains a support role for a cross section of property managers while managing the day-to-day activities of the administrative assistant staff enabling them to navigate obstacles in the workflow and guide staff to their goals. They are the central figure, connecting project goals with the collective efforts of the team.

DUTIES & RESPONSIBLITIES:

• Coordinate with DO and SVP in defining project scopes, planning, scheduling, resource allocation, and risk management
• Developing and improving procedures for daily workflow of Administrative Assistants and Maintenance Coordinators
• Initiating changes to the standard operating procedure and workflow. Update when necessary
• Planning and executing all training and onboarding of AA and MC staff
• Execute set up and troubleshoot workflow and procedures for products and services
  • HOA administrative services to Property Managers
  • New Business – Multifamily file audit and onboarding
  • Acquisitions – Study period checklist execution and completion
• Collaborate with the DO and SVP in marketing vision and oversee periodic projects to include:
  • PM listing contests and games
  • Sales meeting materials and deliverables
  • Maintain website, social media, and other marketing platforms
  • Monitor Google reviews, and manage testimonials for web presence
  • Assist in editing content and artwork for all projects
  • CFC fundraising efforts
• Provide support as an AA to a cross section of Property Managers
• Maintain entries into Profit Power for Ohio leasing referrals
• Order office supplies for department and handle all invoices
• Set up AA access for MLS input to the various MLS memberships
• Approve timecards and assist in the review process

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Ability to maintain a positive and professional attitude while supervising staff, vendors and clients
• Possess strong written, editorial, and communication skills
• Motivate teams, foster collaboration, and ensure goals are met
• Experience in creating content for social media posts, website articles, blog posts, and other marketing materials.
• Proven computer skills and experience in using applications such as Word, Excel, and Outlook, Appfolio, Canva, and Power Point
• Real estate or property management background preferred but not necessary

Howard Hanna affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.