FOH Shift Supervisor

Job Description

Job Description

Hourly Supervisor FOH

LOCATION: Dulles Airport - Rappahannock

COMPENSATION: Competitive Airport Wage*

*Actual rate based on skills, qualifications, experience and location.

Why Join Our Team:

• Great earnings potential

• Full-time and part-time hours available • Flexible scheduling to fit your life

• Medical coverage, plus dental and vision • Paid vacation and sick time

• Tuition Reimbursement • Discounted shift meals

Overview:

Our hourly supervisors have natural leadership abilities and will stand in for the manager during shifts. The hourly supervisors over sees the hourly team members, monitors inventory levels to ensure that restaurant operations run smoothly.

Other Key responsibilities may include:

• Supervise operations during scheduled shifts that include daily decision-making, and staff support while upholding standards, product quality and cleanliness

• Ensure that the restaurant and staff are set up for an outstanding shift

• Frequently interact with guests ensuring that they have a memorable experience

• Observe team member performance; providing immediate feedback, coaching, and recognition • Conduct energetic Pre-Shift meetings; ensuring that team members are engaged and informed • Manage cash handling procedures: assign bartender drawers and perform checkouts of servers,

cashiers and bartenders ensuring all tickets are accounted for, the proper amount of cash, gift cards and credit card vouchers are obtained from team members, tip share is collected, and the proper amount of tips have been declared and processed.

• Ensure great food is served to every guest

• Conduct food safety and line checks, to ensure food and beverage standards are met and executed safely.

• Approve food and beverage comps.

• Ensure a safe working and guest environment to reduce the risk of injury and accidents.

• Keeps General Manager promptly up to date and fully informed of the shift activities and any issues that may occur and take prompt corrective action where necessary.

• Performs other duties and responsibilities as required or requested

• You can expect to be on your feet, doing everything from take orders, preparing food to order, and food preparation, to making sure our restaurant is clean and inviting

Background:

• Must have 2+ year high-volume restaurant experience • You have excellent communication skills

• Provide great hospitality by going above and beyond for every guest • Know the menu and be able to make genuine recommendations

• Perform calmly and effectively in a high-volume environment • Respond to on-the-fly requests with ease and poise

• Understand POS systems

• Availability to work weekends and some holidays

• Must be able to create a warm and welcoming guest experience for our guests • Ability to quickly and accurately process electronic and cash payments

• Able to lift up to 35 pounds and continuously bend, reach and twist • Must be at least 18-years old

• Fluent in English

• Must be able to pass a TSA Federal background check

Who We Are:

Jackmont Hospitality was founded in 1994 and is headquartered in Atlanta, Georgia. We are a minority-owned, comprehensive hospitality company with the mission of Redefining Airport Hospitality & Restaurant Management. We are the home of incredible food, award-winning service, and industry experts. Jackmont Hospitality owns and operates restaurants throughout the country on behalf of Atlanta Restaurant Partners (ARP). We currently Manage thirteen concepts over seven states and growing: ONE FLEW SOUTH (airport + street-side locations) | LUDACRIS’ CHICKEN + BEER (multiple locations) | TGIFRIDAY’S (airport + street-side locations) | CHARLEYS PHILLY STEAKS | SEALEGS WINE

BAR | BARNEY’S BEANERY | NATIVE BY NYESHA | PASSPORTS BAR & GRILL | EINSTEINS BAGEL | TIMBER PIZZA CO. | BEECHER’S HANDMADE CHEESE | CITY RUB CAFÉ

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply.

Whether you long to be a part of a restaurant opening, or looking to work at an airport restaurant, we have opportunities to help you take your career in a new direction. At Jackmont Hospitality, you’ll have the opportunity to do both; allowing you to expedite your professional growth!