Software Support Specialist

Piedmont Community Services
Martinsville, VA

Job Description

Job Description

Piedmont Community Services is seeking a dedicated and detail-oriented Software Support Specialist to join our IT team. This position is responsible for supporting, maintaining, and helping improve agency software systems, including our Electronic Health Record (EHR) platform and various productivity applications. The ideal candidate will have at least two years of IT experience, excellent communication and problem-solving skills, and the ability to assist users across multiple departments. Responsibilities include software troubleshooting, user account management, data reporting, and contributing to the effective use of our business systems. Applicants should demonstrate comfort working with evolving technologies and tools that improve workflow efficiency. A degree in computer science is preferred but not required. Salary is commensurate with appropriate education and experience as it relates to the position.

Please note: This is NOT a Remote/Telecommute/Telework position, SS Specialist will be performing work ON SITE at office locations.

Must be willing to consent to background check and drug screening as part of the application process.

Posted 2025-07-30

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