Government Travel Consultant

Overview

CI Azumano is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team is supported by a balanced mix of benefits and programs, including competitive pay, benefits, flexible work-life balance, professional development opportunities, performance and recognition programs, and a comprehensive benefits package (medical, dental, vision, life, disability, voluntary programs, health savings accounts, flexible spending accounts, and a 401K). Full-time employees working at least 30 hours per week are eligible for benefits and paid leave programs. Our collaborative culture aligns with our mission of providing financial and non-financial benefits to the members of the Seneca Nation.

CI Azumano is seeking a detail-oriented and customer-focused government travel consultant to support federal agencies with professional travel services. This position ensures travel arrangements meet government standards while delivering exceptional service. No prior government travel experience is required; comprehensive training will be provided. This is a remote position with one week of in-person orientation at our home office in Virginia Beach, VA.

Responsibilities

• Secure air, car, and hotel accommodations for contracted government agencies.
• Ensure all aspects of booked travel (domestic and international) adhere to government travel regulations and verify high-quality accommodations and transportation.
• Maintain queues throughout the day and initiate cancellation or reservation change processes as needed, including timely client agency notification.
• Provide updates to client agencies to keep them informed of travel information and status.
• Conduct routine research of travel industry changes, trends, and offerings to ensure up-to-date guidance for client agencies.
• Maintain a professional customer service attitude and demeanor, ensuring timely and accurate completion of travel arrangements and suggesting value-added services.
• Weekend work is required for this position.

Basic Qualifications

• High School Diploma or GED, with some post-high school education
• Travel industry experience
• Proactive approach to systems and processes
• Working knowledge of WorldSpan and SABRE GDS
• Written and verbal communication skills

Equal Opportunity Statement

Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. The company prohibits retaliation against any employee who exercises rights under applicable anti-discrimination laws. Veterans with expertise in these areas are highly encouraged to apply. The company may give hiring preference to Seneca or Native individuals.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the self-identification survey. Completion is voluntary and confidential. The information will be used to measure compliance with equal employment opportunity policies and does not affect hiring decisions. This includes categories related to protected veterans and disabilities as described in the form. For more information, visit the U.S. Department of Labor’s OFCCP website.

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Why are you being asked to complete this form? We are a federal contractor or subcontractor required to provide equal employment opportunity to qualified people with disabilities and to measure progress toward a goal of having at least 7% workers with disabilities.