Deployment Technician
Deployment Technician
LaSalle Network is partnering with a technology company that services more than 160 countries that is looking for some support on their help desk team. The Deployment Technician is responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis. Key Areas of Responsibility- Configure customers' systems to their required specifications.
- Test systems to ensure 100% quality.
- Maintain minimum monthly productivity goals.
- Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
- Ensure that customers receive the highest level of customer service.
- Communicate issues concerning customer orders to the area Help Desk or Team Leader.
- Adhere to safety procedures and guidelines at all times.
- Perform any additional duties assigned by management.
- It may be necessary on occasion for this individual to work beyond their regularly scheduled shift.
- Ability to understand, remember, and apply oral and/or written instructions or other information.
- Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize.
- Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed.
- High School diploma or GED
- A+ Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge
Senior Unit Manager – Technology Services
LaSalle Network
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