Senior Associate, Physical Security Engineer, Global Workplace Services

Overview

Senior Associate, Physical Security Engineer, Global Workplace Services

At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions.

In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled machine! That’s why our team is looking to add a Senior Associate, Physical Security Engineer.

As a Physical Security Engineer, you’ll be a key contributor to our team by maintaining and optimizing system configurations, performing regular system audits, and contributing to life safety initiatives. You will ensure our physical security systems are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support. Collaboration with senior engineers and cross-functional teams will be essential to deliver holistic solutions that serve and safeguard our communities and facilities.

The Ideal Candidate Should:

• Have strong communication skills, with the ability to translate technical concepts to non-technical stakeholders.

• Collaborate and contribute to team deliverables

• Actively engage with others to build relationships

• Be attentive to the customer experience; with strong flexibility to adapt to changing priorities and direction in a dynamic work environment.

• Be able to thrive in a fast-paced environment that involves both working independently and collaborating with others

• Be knowledgeable of industry security standards and operational requirements

• Be familiar with quality assurance, auditing processes, and risk management methodologies

Key Responsibilities:

• System Configuration & Management :​ Maintain and update physical security system configurations using defined procedures to align with enterprise standards and ensure system integrity.

• Documentation & Compliance : Produce and maintain accurate, current documentation for configurations, and procedures. Conduct audits to ensure systems meet enterprise security requirements and compliance standards.

• Technical Support & Troubleshooting : Provide comprehensive technical support, serving as a Tier 2 escalation point, diagnosing system faults, performing root-cause analysis, and coordinating Tier 3 and vendor support when needed.

• Testing & Reporting : Collaborate with Senior Engineers to implement process optimizations and resolve technical challenges, ensuring minimal downtime. Document quality assurance measures that support incident response strategies.

• Field Engagement & Training : Travel to new sites for security technology commissioning, and to deliver end-user training on security equipment.

Basic Qualifications:

• High School Diploma, GED, or equivalent certification.

• At least 3 years’ hands-on experience with physical security technologies (intrusion alarms, access control, VMS) in IT environments.

• At Least 1 years experience with networking devices, connectivity protocols: VLANs, TCP/IP, firewalls, VPNs, and cloud technologies.

• At least 1 year of experience in configuring and maintaining systems.

• At least 1 year experience in providing customer-facing technical support, including troubleshooting and resolving technical issues.

Preferred Qualifications:

• Certifications in physical security systems or related technologies (e.g., Certified Security Systems Technician, AWS, Network+).

• At least 1 year experience with network/ firewall technology and Cisco switching and routing

• At least 1 year experience in providing technical support for physical security alarm, video surveillance, and access control systems in a robust IT environment.

• At least 1 year with scripting or automation tools (PowerShell, Python, Google Apps Script) to streamline processes.

• At Least 1 year Experience conducting training sessions and user demonstrations to promote technology adoption.

At least 1 year experience with quality assurance, auditing processes, and risk management methodologies

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $86,300 - $98,400 for Sr. Associate, Workplace Services

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).