Development Associate

IICRC
Charlottesville, VA

Commercial Restoration Sales Representative

Establish contact with individuals and organizations that manage and/or own commercial properties. With the purpose of arranging scheduled meetings, building relationships with decision makers, who lead to the development of long-term partnerships and commitment to our company as their preferred vendor for restoration and cleaning services. Help retain existing customers and referral sources through ongoing phone and in-person contact.

Primary Duties and Responsibilities

  • Create and maintain target prospect account lists
  • Perform sales calls resulting in scheduled meetings with target prospects
  • Obtain commitment from customers to establish our company as their preferred vendor for all cleaning and restoration services we provide
  • Identify and develop partnerships with appropriate contractors who can provide additional value to our customers as part of our relationship
  • Develop existing customer accounts by expanding the services for which we are their preferred supplier
  • Identify prospect customers consistent with the Business Plan and market strategy and lead the sales process for large commercial accounts
  • Attend weekly sales meetings
  • Maintain phone and in-person contact with existing customers
  • Make group presentations to prospect organizations

Decision Rights and Authority

  • Entertainment spending within approved budget
  • Plan sales calls, meetings, and presentations and event participation

Working Relationships and Scope

  • Communicate with managers responsible for all company functions to support planning related to capacity and ability to effectively deliver timely quality services to customers
  • Active involvement in select trade and community associations providing access to customer prospects and partnering contractors
  • Leverage network of partner contractors to increase the value our company brings to property management and owner organizations
  • Work closely with Operations management and Project Managers to remain current on active job status and progress to keep customers and referral sources updated

Performance Competencies

  • Relationship Development
  • Integrity
  • Oral Communication
  • Written Communication
  • Planning and Organizing
  • Discipline and Follow-up
  • Dependability

Qualifications Knowledge, Skills, and Abilities

  • Education and Experience
  • Associate degree in business, marketing, or related field with bachelor's degree preferred. Six (2) to eight (4) years of experience with relationship selling to high-level executives, business owners, and property managers.
  • Selling Skills
  • Understands and effectively applies the concepts of differentiation and adding value. Knows customer markets and the issues and challenges they face and can translate that information into useful selling strategies. Builds long-term relationships that drive increased revenue and demand for services.
  • Professionalism
  • Professional in appearance and demeanor. Treats people with respect. Takes the initiative to continually develop his professional skills. Sets high standards of performance for self. Low tolerance for mediocrity.
Posted 2026-03-12

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