Aftermarket Parts Sales Manager

Job Title: Aftermarket Parts Sales Manager
Job Location:  Norfolk, VA
Operating Company:  Hobbs & Associates
FLSA Status:  Non Exempt

About:
The HVAC Aftermarket Part Sales Representative is responsible for driving HVAC parts and replacement unit sales while delivering comprehensive aftermarket solutions to customers in the assigned territory. This role requires strong product knowledge, relationship-building skills, and the ability to execute a full sales cycle. The ideal candidate will be proactive, organized, and customer-focused, capable of exceeding sales goals and contributing to the company's continued success.

Hobbs & Associates - A member of the AIR Control Concepts family.

Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences.

Check out our website : Hobbs & Associates

Essential Duties and Responsibilities:

• Execute plans and initiatives put forth by management.
• Develop, execute and monetize a business plan for APG.
• Build relationships with principals and key personnel within APG market.
• Manage contractor/owner accounts to secure continued work and the relationship
• Cultivate and create markets outside of standard plan and specification work.
• Provide guidance and leadership to fellow associates.
• Train associates in every aspect of our business to determine how they can succeed and grow within our organization.
• Entertain owners, contractors at events and company functions.
• Service existing accounts and establish new ones by planning and organizing daily sales calls and visits.
• Identify customer needs and recommend appropriate products, services, or policy changes.
• Perform weekly cold calls to reactivate inactive accounts and prospect new customers.
• Manage the full sales process, including order entry and follow-through for delivery.
• Verify order accuracy by referencing inventory availability, pricing, and product specifications.
• Coordinate with the Branch Manager and Warehouse/Purchasing team for special orders and delivery logistics.
• Tailor sales presentations to customer types and market segments.
• Investigate and resolve customer concerns, ensuring satisfaction and retention.
• Stay current with industry trends by attending trainings, reviewing publications, and maintaining professional networks.
• Support the Branch Manager and/or Warehouse Manager as needed.
• Perform other related duties as assigned

Experience and Requirements:

• High school diploma or GED required; associate’s or bachelor’s degree preferred.
• · Minimum of 3 years of field sales experience, preferably in the HVAC industry.
• · Familiarity with HVAC systems, parts, and aftermarket solutions.
• · Experience using ERP systems (FACTS experience a plus).
• · Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• · Valid driver’s license and clean driving record.
• · Strong interpersonal and customer service skills.
• · Ability to analyze, interpret, and respond to sales data and customer inquiries.
• · Comfortable working independently and collaboratively.

Benefits:

We offer a competitive and comprehensive benefits package, including:

• Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
• Financial Security – 401(k) retirement plan with company match and short/long term disability coverage.
• Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
• Professional Development – Ongoing training opportunities and support for continuing education.

Air Control Concepts & Hobbs & Associates are Equal Opportunity Employers.