Principal Associate , Project Management - Associate Experience

Principal Associate , Project Management - Associate Experience

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Data Models Decisioning and Credit organization is accelerating Capital One’s journey to revolutionize how data is used to drive market-leading products and services. DMDC consists of top tier talent across business analysis, data, product management, project, risk, process and operations. We have an exciting multi-year journey ahead of us and are looking for a highly skilled Chief of Staff to join our team.

In this high visibility role, you will report into the DMDC Chief of Staff team supporting an Executive Vice President and his leadership team. You will lead top of house associate experience strategy and execution, working on a diverse set of projects that will architect and foster a cohesive organizational culture and improve team efficiency.

The ideal candidate can solve problems and quickly operationalize solutions, while building for sustainability and scalability. This Chief of Staff will have strong organizational skills, and is proactive in managing their work. Through this role the candidate will need to be able to structure their thinking to effectively influence others and demonstrate strong verbal and written communication skills.

General Responsibilities

• Lead the planning and execution of team-wide events, offsites, and meetings that drive connection, alignment, and fun across the organization

• Design and manage engagement initiatives that reflect our values and promote associate well-being, inclusion, and connection

• Promote and lead team-wide recognition programs that celebrate accomplishments, milestones, and cultural contributions

• Monitor associate survey results, identify trends and insights, and partner with leaders to drive actions that continuously improve engagement and culture

• Develop and maintain a calendar of team development opportunities, including trainings, workshops, conferences and learning sessions

• Track and report on engagement and development efforts to understand impact and identify areas for continuous improvement

• Collaborate with internal partners (e.g., HR, Finance, Tower COS and leaders) to align on and manage head count, rotational programs and Students and Grads allocations

• Serve as a culture ambassador—championing values, team norms, celebrating wins, and helping leaders connect with their teams in meaningful ways

The ideal candidate will possess:

• Experience in program or project management, ideally related to culture, employee experience, or internal communications

• Strong planning and organizational skills with the ability to manage multiple initiatives simultaneously

• Confident facilitator and communicator who thrives in building relationships across all levels

• Creative thinker who’s passionate about associate experience and brings energy and empathy to their work

• Strong follow-through, attention to detail, and commitment to delivering high-quality work

• A growth mindset and enthusiasm for fostering a people-first culture

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in Project Management OR Chief of Staff OR Process Management

Preferred Qualifications:

• Master’s Degree

• 5+ years of experience working in or supporting a Finance organization

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $117,300 - $133,900 for Principal Project Manager

Richmond, VA: $106,700 - $121,700 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).