Help Desk Specialist
JCS Solutions LLC is seeking a Help Desk Specialist to provide phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and serve as the initial point of contact for troubleshooting hardware/software PC and printer problems. What’s in it for you:
- Join a premier technology firm specializing in innovative solutions.
- Be part of a collaborative, inclusive, and innovative work culture.
- Enjoy tremendous growth potential in a high-performing team environment.
- A robust benefits package:
- Health, dental, and vision insurance
- Life insurance
- Short-and-long term disability
- Paid time off (PTO)
- 401k retirement plan with employer match
- Annual Professional Development Reimbursement Program
- And more!
What you will do:
- Provide phone and in-person support to users
- Support users with e-mail, directories, and standard Windows desktop applications
- Troubleshoot applications developed under the contract
- Serve as initial point of contact for hardware/software issues
- Troubleshoot PC and printer problems
- 2 years of experience in help desk or technical support
- CompTIA A+ certification
- Experience with Windows desktop applications
- Knowledge of e-mail systems and directories
- PC and printer troubleshooting skills
- Strong customer service and communication skills
- Prior experience supporting DoD or DISA end users
- Active Secret clearance required; Top Secret clearance strongly preferred
- Ability to work on-site at Fort Belvoir, VA
- CompTIA A+ certification
- Experience with DoD help desk ticketing systems
- Familiarity with military network environments and protocols
- Customer Experience: Strive for excellence and delight our clients
- Innovation: Embrace creative thinking to enable continual growth and powerful solutions
- Accountability: Take ownership of and pride in our actions and service delivery
- Inspire: Be inspired to be your best self and have fun in the process
- Integrity: Do the right thing, the right way, every time!
- Stewardship: The careful and responsible management of something entrusted to our care.
All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws.
Recommended Jobs
Senior Software Developer
Job Description Job Description Senior Software Developer Location: BUMED HQ (DHHQ Facility), 7700 Arlington Blvd, Falls Church, VA 22042 Description: CORTEK is seeking a Senior Software D…
Certified Medical Assistant
Job Description Job Description We are seeking a Certified Medical Assistant to join our team of professionals at Master Center for Addiction Medicine who are providing outpatient treatment to pe…
Bus Driver
Job Description Job Description Norfolk Collegiate seeks part-time bus drivers for the current school year. Responsibilities include afternoon and occasional evening driving of athletic teams for…
Interventional Radiology Registered Nurse
Job Description Job Description Description: Company Overview Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, in…
Assistant Restaurant Manager
Job Description Job Description At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days m…
Collection Management Officer (CMO) (2026-0015)
Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) c…
Ast. Director of ID_DD Services
Job Description Job Description The Associate Director will aid the Director in oversight of the CSS Division and be responsible for CSS data and compliance oversight with DBHDS and other regulat…
Sales Manager
Join Cavalier Mazda as an Automotive Sales Manager! Are you ready to lead and inspire in the automotive industry with a company that values your growth? Cavalier Mazda is seeking a motivated, experi…
Law Enforcement Clerk
Job Description Job Description Solutions Through Innovative Technologies, Inc. (STI) specializes in the delivery of professional business and information management services. STI offers governme…
Security Engineer (Web Application)
Description gTANGIBLE Corporation (gTC), www.gtangible.com, is a C corporation and a registered Government contractor that provides services and solutions in: ~National Security Programs ~Profe…