Documentation Specialist

Terramar USA LLC
Norfolk, VA

Job Description

Job Description

Our ideal candidate(s) should enjoy a hands-on work environment and is looking for a job where they can prove they can learn new tasks, advance and are accountable to their responsibilities.

These tasks include, but are not limited to: Facilitating and preparing documents required for international trade, tracking booking shipments with ocean carriers, managing customer accounts and relationships.

Responsibilities
• International import and export documentation procedures
• Tracking and monitoring of outbound shipments
• Communication with logistical partners, coordinating the bookings for Ocean vessel shipments
• Update sales contracts and outbound shipments in enterprise management software systems
• Follow up with logistics department on deliveries and any changes to the port conditions
• Communicate and coordinate both with the in house operations team, the supplies and the customers of any necessary changes to bookings and shipments
• Provide courteous and responsive customer service

Skill/Requirements:
• Associate's degree, technical certificate or equivalent work experience
• Prior work experience of 1 - 2 years, preferably with Imports/Exports and/or distribution
environment.
• Demonstrated aptitude for assertiveness at a line level, either through work experience or in equivalent educational or
employment involvement
• Strong EXCEL skills a PLUS
• Bilingual in Spanish is a PLUS
• Key strengths: flexibility, organization, attention to detail
Posted 2026-03-21

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