Need SR. Problem Manager - Fort Belvoir, VA
Required Skills:
- Bachelor’s degree and 8+ years of experience in ITSM problem management, additional, specific years of experience will be acceptable in lieu of a degree.
- Current ITIL4 Certification
- Service Now experience including reporting
- Customer-service oriented with a problem-solving attitude
- Excellent written and verbal communications skills
- Proficient in Microsoft Office tools, primarily Word, Excel, and PowerPoint.
- Able to interpret an extensive variety of technical and non-technical instructions and deal with several abstract and concrete variables.
- Excellent verbal and written communication skills
- Must hold a current Top Secret/SCI Clearance. US Citizenship required
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