Data Quality Specialist

Title: Data Quality Specialist

Department: Data

Reports to: Director of Analytics & Insights

FLSA Status: Exempt

Salary: $52,000 to $56,000

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children.

Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.). In addition to our incredible mission and culture, we offer our employees a work-life balance, 401K (with employer matching), and core benefits (medical/dental/vision) for full-time employees with a generous employer contribution towards premiums.

About the Role:

The Data Quality Specialist is a full-time position dedicated to providing data quality support for emergency shelter, outreach, hypothermia and housing programs operated by Shelter House in Fairfax County. The specialist will manage the established data collection processes for the shelter and housing programs and submit an array of monthly reports to various funders about those programs. Through monthly data analysis, the specialist will provide feedback to staff relative to maintaining high data quality standards and report on program and demographic trends related to the populations served and services provided. Training and supporting staff in effective data habits is also the specialist's responsibility. The specialist will work closely with the Data Director in managing a number of funding reports, internal spreadsheets, and data requests. In keeping with the larger mission of Shelter House's data program, the specialist will model and promote the agency's data goals of developing the agency's data literacy, using data responsibly, and maintaining high data quality.

How you will contribute:

• Field technical support questions from program staff
• Monitor data quality processes for assigned programs
• Analyze and assess report data
• Ensure required data is complete and accurate
• Train and support case managers on internal data standards, and state and federal regulations
• Complete data reports for multiple funding streams at the direction of the Director of Analytics and Insights
• Participate in file reviews to ensure documentation aligns with agency philosophy, grant and contract requirements, and applicable regulations
• Support leadership and program staff with data collection, analysis, and reporting for grants and impact reports
• Maintain competency with HMIS and HUD requirements related to data collection, reporting, analysis, and retention
• Develop internal policies that support HMIS and HUD requirements
• Support program management in incorporating client feedback and surveys into program analysis
• Present data to staff at monthly meetings and occasionally to funders
• Ensure compliance with all agency policies
• Proficiently use a personal computer and Microsoft Office applications including Outlook, Excel, SharePoint, OneDrive, and Teams
• Exemplify Shelter House’s core values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iCARE)
• Perform other duties as needed to support programs and the agency

Requirements

Required Qualifications:

• A bachelor’s degree in human services or a related field, or commensurate experience
• Familiarity and proficiency with social service and or health data systems, particularly those with federal requirements
• Strong public speaking, written, and oral communication skills
• Self directed
• Detail oriented
• Able to think systemically
• Ability to prioritize competing responsibilities and make sound judgment
• Ability to come on site as needed for staff meetings and trainings

Preferred Qualifications:

• A master’s degree in human services or a related field
• Experience with HMIS and HUD data standards and performance measures
• Proficiency in Microsoft Excel
• Background in developing and leading staff trainings

Physical Requirements:

• Annual TB test required
• Ability to sit or stand for long periods
• Ability to lift items weighing 10 to 20 pounds

Benefits

Benefits:

• Medical, Dental & Vision Insurance

• 401K contributions with a 4% employer match

• 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off

• Two Semi-Annual Team Building Events

Equal Employment Opportunity:

Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.

Drug and Alcohol-Free Workplace Policy:

Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.