Social Worker

Veterans Affairs, Veterans Health Administration
Salem, VA

Summary

The coordinator is administratively responsible for the clinical programming and daily operations of the Program of Comprehensive Assistance to Family Caregivers. The coordinator assists with the development of policies and procedures for program operation and prepares reports and statistics for facility - VISN - and national use.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

  • A
  • Citizenship
  • Be a citizen of the United States
  • (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3 - section A - paragraph 3g this part)
  • B
  • Education
  • Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
  • Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
  • A doctoral degree in social work may not be substituted for the master's degree in social work
  • Verification of the degree can be made by going to to verify that the social work degree meets the 4 accreditation standards for a masters of social work
  • C
  • Licensure/Certification
  • Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
  • Grade Determinations: Social Worker (Program Coordinator) - GS-12 (1) Experience and Education
  • One year of experience equivalent to the GS-11 grade level
  • Experience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competency
  • Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship - or equivalent supervised professional experience
  • (2) Licensure/Certification
  • Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level - and must be able to provide supervision for licensure
  • (3) Demonstrated Knowledge - Skills - and Abilities
  • In addition to the experience above - the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation - negotiation - and monitoring
  • (b) Knowledge and ability to write policies - procedures - and/or practice guidelines for the program
  • (c) Ability to supervise multidisciplinary staff assigned to the program
  • (d) Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
  • (e) Ability to provide training - orientation - and guidance within clinical practice
  • (4) Assignments
  • For all assignments above the full performance level - the higher-level duties must consist of significant scope - complexity (difficulty) - and variety and be performed by the incumbent at least 25% of the time
  • Program coordinators at the GS12 grade level are administratively responsible for a clinical program providing treatment to Veterans in a major specialty area - such as but not limited to: Spinal Cord Injury - Homeless Continuum Veteran Program - Hospice and Palliative Care Program - Suicide Prevention Program - Veterans Justice Outreach - Caregiver Support Program and Community Nursing Home Program
  • The program coordinator may be the sole practitioner in this specialty at the facility and typically provide direct patient care services in the program area
  • The program coordinator oversees the daily operation of the program - develop policies and procedures for program operation - and prepare reports and statistics for facility - VISN - and national use
  • They may be responsible for the program's budget - developing and monitoring staff compliance with practice - standards and guidelines on documentation - workload - data entry - ethical practice and service delivery
  • The program coordinator provides analysis and evaluation of clinical program data and computerized programs to identify system-wide trends and needs to enhance the quality of service
  • They may be responsible for - or contribute to - the program's resource and fiscal management - monitoring control points developing the annual budget - operating within that budget - and accounting for appropriated funds
  • The program coordinator is administratively responsible for the clinical programming and prepares reports and statistics for facility - VISN - and national use
  • They provide 14 leadership - direction - orientation - coaching - in-service training - staff development - and continuing education programs for assigned staff
  • They initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports - including productivity assessments
  • They oversee program operations and evaluations - identifying areas for improvement - gathering relevant data - assessing the data - developing and implementing ideas for improvement and evaluating efficacy of improvement efforts
  • Reference: For more information on this qualification standard - please visit
  • The full performance level of this vacancy is GS-12
  • The actual grade at which an applicant may be selected for this vacancy is GS-12
  • Physical Requirements:
  • The work is sedentary
  • Some work may require movement between offices - hospitals - warehouses - and similar areas for meetings and to conduct work
  • Work may also require walking/standing - in conjunctions with travel to and attendance at meetings and/or conferences away from the work site
  • Incumbent may carry and lift light items weighing less than 15 pounds.

Duties

  • The Caregiver Support Program Coordinator for the Program of Comprehensive Assistance to Family Caregivers (PCAFC) is a Social Work Program Coordinator whose primary responsibilities are to provide clinical evidence-based services and interventions
  • VA Careers - Social Work: Major duties may include: Administratively responsible for the clinical programming and daily operations of the Program of Comprehensive Assistance to Family Caregivers
  • Assists with the development of policies and procedures for program operation and prepares reports and statistics for facility - VISN - and national use
  • Be responsible for the program's budget and various control points assigned to the program within the assigned areas
  • Manages and controls the use of data related to these programs regarding day to day functioning and program evaluation
  • Plan - organize and direct administrative - operational - caregiver - Veteran - and personnel activities for the program
  • Provide education and in-service training to VAMC employees - Veterans - families - and caregivers
  • Other duties as assigned Work Schedule: Monday-Friday - 7:45-4:30 Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
  • Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
  • Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-Hoc Virtual: This is not a virtual position
  • Functional Statement #: 00000 Permanent Change of Station (PCS): Not Authorized
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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.

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Posted 2026-05-13

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