Manager, Organ Recovery Services

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE

Every day, YOUhelp us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

ABOUT THIS JOB

Location:Richmond, VA

Department: Organ Recovery

Schedule: Monday-Friday, 9am-5pm, weekends, holidays, extensive on call

Clinical Status: Clinical

HOW YOU’LL MAKE AN IMPACT

The Manager of Organ Recovery Servicesleads the entire process of organ recovery, from initial referral and donor evaluation to surgical recovery phase of organ donation, preservation, kidney perfusion and allocation, and safe transportation of organs for local transplant centers within the OPO designated service area. Serves as link between the Clinical and Hospital Development management teams to facilitate and maintain a collaborative working environment and to ensure accountability during recoveries and effective process improvements through a continuous review of policies, procedures and practices. Ensures compliance with strict regulatory standards, and fostering relationships with hospitals and transplant centers to maximize the number of organs recovered and transplanted.

WHAT YOU’LL DO

• Operations Management: Manages the day-to-day operations of organ recovery alongside the Organ Recovery supervisors, including surgical recovery, accurate packaging and labeling, organ allocation, and the transportation of recovered organs. Leads all aspects of kidney perfusion and organs imported into the donation service area. Facilitates recovery of research organs and tissues from organ donors, keeping current with the needs of our partners, internally and externally. Ensures the completion and accuracy of donor related documentation in LNH’s computer system and/or in the donor chart while administratively interacting with the staff to keep an accurate account of case related details. Assures that all equipment is maintained and that all maintenance is documented accordingly.
• People Leadership: Provides oversight to assigned team by supervising, guiding, and directingOrgan Recovery supervisors to be effective team members and leaders. Ensures that everyone is equipped with the right skills, tools, and talents necessary for executing their duties. Using the established people processes (performance, development, succession, and career) to ensure that their team’s level of performance and capabilities meet current and future standards. Works collaboratively with the Director of Organ Recovery, Senior Director of OPO Operations, and OPO Clinical Education, to develop and keep current new training programs, and monitor the technical training records of staff working in the surgical recovery phase of donation, kidney perfusion and the import of organs for transplantation.
• Continuous Process Improvement: Oversees process improvement to the organ recovery process to maximize organ donation where applicable and in conjunction with industry standards and federal/state laws. Collaborates with the Director of Organ Recovery and OPO Quality to develop strategies for improving operational practices based on data analysis and to maximize the efficiency and effectiveness of the donation process. Develops and monitors quality improvement metrics and processes to ensure compliance with OPTN, AOPO and Joint Commission standards.
• Communication and Collaboration:Maintains strong communication with key partners, including transplant centers, medical professionals, transportation vendors, and other organ procurement organizations.
• Vendor Management:Monitors vendor performance and financial impact of new equipment as well as current practices and contracts to assure each vendor meets contractual obligations and contract renewals are completed timely.

WHAT YOU’LL BRING

Minimum Requirements:

• Bachelor’s Degree – Nursing, Physician’s Assistant, or Healthcare related field
• Valid State Driver’s License
• FIVE (5) years direct management and leadership of other clinical staff
• FIVE (5) years work experience in hospital, transplant center, surgical center, dialysis center, or OPO

Preferred Experience/Skills/Certifications:

• Master’s Degree – Nursing, Physician’s Assistant, or healthcare related field
• SEVEN (7) years direct management and leadership of other clinical staff
• SEVEN (7) years work experience in hospital, transplant center, surgical center, dialysis center, or OPO
• THREE (3) years as a critical care or surgical nurse, physician’s assistant, certified critical care or certified transplant preservationist (CTP), or surgical assistant

Key Knowledge, Skills, & Abilities:

• Organ Donation Process Knowledge: Strong understanding of the organ donation process, brain death, and family dynamics. Understanding of medical and legal principles related to organ donation, donor evaluation, and family support.
• People Development: Actively engages in talent management practices (selection, promotion, development and engagement) to cultivate a workforce that is well aligned with current and emerging needs.
• Relationship Management:Builds and sustains partnerships across organizational boundaries and functions as well as outside the organization to achieve common goals and outcomes.
• Communication Skills: Written, verbal, and presentation; ability to engage, inspire, and influence people
• Microsoft Office: Proficient in Microsoft Office
• Organizational Skills: Ability to plan, implement, and monitor assignments effectively to meet the needs of the business
• Time Management: Ability to use time in an effective and productive manner with ability to work under pressure with tight timelines, make critical decisions, and maintain a sense of focus and urgency
• Analytical Thinking: Demonstrates the ability to successfully gather and evaluate pertinent information to draw conclusions and identify potential trends.

WHY JOIN LIFENET HEALTH

When you join LifeNet Health, you're not just taking a job, you’re joining a mission-driven community dedicated to making a global impact through regenerative medicine. You’ll be part of a workplace that values authenticity,collaboration, and the drive to make a difference.

We recognize that great work happens when people feel supported. That’s why our total rewards package is designed to help you thrive both professionally and personally.

Here’s how we support YOU:

• Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.
• Profit Sharing Plan- Share in the success you help create.
• 403(b) Retirement Plan- Invest in your future with confidence.
• Paid Parental Leave- 6 weeks to bond with your newest family member.
• Corporate Sponsored Events- Celebrate milestones and build connections.
• Generous Paid Time Off- Because balance matters:
  • 18 vacation days (based on position, tenure, and state laws)
  • 9 sick days (subject to local and state regulations)
  • 9 holidays (7 standard + 2 floating)
• Flexible Work Program- For approved roles,how and where you perform best.
• Tuition reimbursement- We invest in your growth and education.
• Career & Leadership Development- Expand your impact and potential.
• Wellness Program- Prioritize your health with holistic resources.
• Employee Assistance Program (EAP)- Support for you and your household.
• Incredible teammates- Collaborate with passionate, dedicated professionals.

Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the “at-will” nature of employment at LifeNet Health.

COMPENSATION

Salary Range: $100,306 - $133,741

Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. The pay range for this position is $100,306hourly (entry level qualifications to $133,741hourly (experienced in this role). Actual compensation may be higher based on the successful candidate’s knowledge and relevant experience.

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.