Sales Consultant

Job Description

Job Description

Description:

Who We Are:

Easy Step Enterprises is a franchisee of The Good Feet Store, America’s #1 Arch Support Store. We have over 40 locations operating in North Carolina, Virginia, DC, Maryland, Tennessee, Alabama, Florida, and Ohio. We are passionate about helping our community live an active and healthy lifestyle, without their feet getting in the way. From runners to teachers, attorneys to contractors, thousands of satisfied customers have experienced reduced foot, knee, or back pain, improved balance, and a more comfortable lifestyle due to Good Feet Arch Supports. Our employees’ passion to help transform lives is felt by our customers as they are personally fit with our premium Arch Supports that are only found in our retail stores.

Duties and Responsibilities:

• Providing compassionate consultations to customers that are personalized to customer needs and the lifestyle they strive to have
• Successfully demonstrating the Good Feet product lines with the intention to help, support, and provide excellent solutions to customer concerns and goals
• Educate customers in how a 3-Step system, or 3-Step Bundle, is designed to support their needs and wellness goals
• Providing personalized consultative fittings inclusive of the customer standing, walking, and kneeling to ensure customers receive the correct product size and support for their needs
• Professionally provide support to customers as they perform their balance, walk, and other fit testing activities
• Assist the store in creating an environment conducive to achieving both team and personal goals based on company determined metrics and goals
• Support individual team members growth through continued coaching and engagement in company set initiatives
• Participate in ongoing training sessions to optimize the script, product specifics, and sales objectives set for the store
• Keeping return percentage under company benchmarks
• Maintaining professionalism in all communication and business activities
• Handling product deliveries and assisting with inventory management
• Completing opening and closing operations as directed by the sales management team
• Engaging in regular store and company-wide meetings in a virtual or in-person environment as determined appropriate by the company
• Embracing the Easy Step Vision, Mission, and Values
• Occasional travel to other stores for assistance

Benefits

• Medical, dental, vision, HSA, accidental, and disability insurance offered to full-time employees after 60 days
• 401(k) program offered to full-time employees after 90 days
• Paid Time Off for employees that begins accruing on the first payroll cycle
• Work Life Balance schedule with amazing retail hours: 10 AM - 7 PM, Monday - Saturday; closed every Sunday
• Paid Saturday lunches for specific store goals being met
• Discounts on products purchased in store
• Earn points for discounts on experiences or cash out points to receive various gift cards

Compensation

Hourly Base + Commission:

• An hourly rate of $15.00 per hour; approximately $31,200 annually based on 40 hours per week worked
• Base hourly rates are paid every two weeks for hours worked in the pay period
• A competitive tiered commission structure that offers earning flexibility on top of hourly earnings!
• Commission rates are based on total sales in the previous month
• Commission is paid for the previous month’s sales total

The Good Feet Store is an Equal Opportunity Employer.

Required Skills/Abilities:

• A mindset geared towards brightening our customers’ day through friendly and respectful consultations
• A drive to reach set goals and achieve daily, weekly, and monthly sales metrics
• A collaborative approach to team building and continued training opportunities
• Excellent verbal and written communication skills
• Organized and efficient
• Previous use of Salesforce, or similar CRM platforms, is preferred
• Previous use of POS systems is preferred
• Previous understanding of sales metrics and KPIs is preferred
• Passionate about the value and wellness benefits of Good Feet products

Education/Experience:

• High School Diploma or G.E.D
• Consultative sales or customer facing sales experience preferred

Physical Requirements:

• Must be comfortable with constant talking, standing, walking, kneeling, assisting customers to remove or put on shoes, bending, reaching, and the ability to assist customers on their walk and balance tests as appropriate
• Lifting up to 40 pounds
• Ascending or descending ladders or step stools